Nassau New York Modelo de carta de disculpa y propuesta sobre mercancía sobreenviada - Sample Letter for Apology and Proposal on Overshipped Merchandise

• Category: Cartas - No legales - Disculpa
• State: Multi-State
• County: Nassau
• Control #: US-0431LR
• Format: Word

Description

Carta de disculpa y propuesta sobre mercadería sobreenviada. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Apology and Proposal for Over shipped Merchandise Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to extend my sincerest apologies for the inconvenience caused due to the over shipment of merchandise by our company to your esteemed organization. Please accept my apologies on behalf of our entire team at [Your Company Name]. It has come to my attention that our shipping department unfortunately made an error in processing the order, resulting in the excess items being sent to your location. This mistake is highly regrettable, as we strive to ensure meticulous attention to detail in all aspects of our operations, including order fulfillment and shipment handling. We understand that this over shipment has caused unease and inconvenience for your organization, and we want to assure you that it was entirely unintentional. Our team has conducted a thorough investigation to understand the root cause of this error and has implemented additional quality control measures to prevent similar incidents from occurring in the future. To rectify this situation promptly, we propose the following solutions: 1. Return of the Over shipped Merchandise: We kindly request you to return the excess items at our expense. Our customer service representative will contact you shortly to coordinate the logistics and arrange for the collection of the merchandise. We assure you that the return process will be hassle-free, and we will cover all associated costs. 2. Compensation for Inconvenience: We understand that the over shipment has caused disruptions to your operations and additional complications. As a gesture of our goodwill and apology, we propose offering a credit equivalent to X of the total value of the over shipped items on your next purchase with us. This compensation aims to acknowledge the inconvenience caused and express our commitment to maintaining a long-lasting partnership with your organization. Please be assured that we take this matter seriously, and we will take immediate action to prevent a recurrence. We value your business and the trust you have placed in us. Rest assured, we are committed to meeting and exceeding your expectations in the future. Once again, I sincerely apologize for any inconvenience this over shipment has caused, and I appreciate your understanding and patience in this matter. If you have any further concerns or queries, please do not hesitate to contact me directly at [Your Phone Number] or [Your Email Address]. Thank you for your time, and we look forward to continuing our successful business relationship. Yours sincerely, [Your Name] [Your Designation] [Your Company Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Apology and Proposal for Over shipped Merchandise Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to extend my sincerest apologies for the inconvenience caused due to the over shipment of merchandise by our company to your esteemed organization. Please accept my apologies on behalf of our entire team at [Your Company Name]. It has come to my attention that our shipping department unfortunately made an error in processing the order, resulting in the excess items being sent to your location. This mistake is highly regrettable, as we strive to ensure meticulous attention to detail in all aspects of our operations, including order fulfillment and shipment handling. We understand that this over shipment has caused unease and inconvenience for your organization, and we want to assure you that it was entirely unintentional. Our team has conducted a thorough investigation to understand the root cause of this error and has implemented additional quality control measures to prevent similar incidents from occurring in the future. To rectify this situation promptly, we propose the following solutions: 1. Return of the Over shipped Merchandise: We kindly request you to return the excess items at our expense. Our customer service representative will contact you shortly to coordinate the logistics and arrange for the collection of the merchandise. We assure you that the return process will be hassle-free, and we will cover all associated costs. 2. Compensation for Inconvenience: We understand that the over shipment has caused disruptions to your operations and additional complications. As a gesture of our goodwill and apology, we propose offering a credit equivalent to X of the total value of the over shipped items on your next purchase with us. This compensation aims to acknowledge the inconvenience caused and express our commitment to maintaining a long-lasting partnership with your organization. Please be assured that we take this matter seriously, and we will take immediate action to prevent a recurrence. We value your business and the trust you have placed in us. Rest assured, we are committed to meeting and exceeding your expectations in the future. Once again, I sincerely apologize for any inconvenience this over shipment has caused, and I appreciate your understanding and patience in this matter. If you have any further concerns or queries, please do not hesitate to contact me directly at [Your Phone Number] or [Your Email Address]. Thank you for your time, and we look forward to continuing our successful business relationship. Yours sincerely, [Your Name] [Your Designation] [Your Company Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.