In fact, in every case I have worked with, no complaints were made.ā āWe would encourage our clients to speak to us first before any personnel actions are taken.ā ā John F. Ems lie, MD, FACE, FACS Agency Response Letter for Response of Client to Employee Complaints Allegedly Related to Patient Safety. āOur clients report our staff members to be the most concerned for the patient's safety.ā āWhile a referral from any of the other three hospitals may cause some concern, our patients feel much more comfortable when you are working at a hospital that treats all patients with a common goal.ā ā John F. Ems lie, MD, FACE, FACS Agency Response Letter for Response of Patient to Employee Complaints Allegedly Related to Patient Safety. āI would not hesitate to work with an agency that does a very good job.ā āAll the hospitals that the agency works with are very good.ā ā David H.
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