Dear [Customer's Name], We are writing to inform you that we regretfully have to cancel your unfilled order with our company. We apologize for any inconvenience this may cause and would like to offer an explanation for the cancellation. Following a thorough review of our inventory and supply chain management, we have encountered unforeseen circumstances that have resulted in an inability to fulfill your order at this time. We deeply regret any disappointment this may cause and assure you that we are diligently working to rectify the situation. Our team understands the importance of fulfilling our customers' orders promptly and accurately, and we sincerely apologize for falling short of these standards in servicing your order. Due to the cancellation of your unfilled order, we will promptly process a full refund for any payment you have already made. Please be aware that this refund may take a few business days to reflect in your account. We value your business and would be more than happy to assist you with any alternative options or recommendations that may be suitable for your needs. Our customer support team is available to discuss any further inquiries or concerns you may have. Once again, we apologize for any inconvenience caused and assure you that we are working tirelessly to prevent such situations from occurring in the future. We genuinely appreciate your understanding and your ongoing support as we strive to enhance our processes and improve our services. Thank you for your patience and cooperation. We value you as a customer and look forward to serving you better in the future. Sincerely, [Your Name] [Your Title/Organization] Keywords: Santa Clara California, cancellation letter, unfilled order, refund, inconvenience, inventory, supply chain, customer support, alternative options, recommendations
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.