[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Vendor Name] [Vendor Address] [City, State, Zip Code] Subject: Return of Purchase Order and Request for Advance Payment Dear [Vendor Name], I hope this letter finds you in good health and high spirits. I am writing to address a concern regarding a recent purchase order made from your esteemed company. There seems to have been an error in the order, which necessitates its return and a request for an advance payment. The purchase order in question, number [PO Number], was placed on [order date], for [item or product name]. However, upon its receipt, we discovered that the delivered product did not meet the specifications mentioned in the purchase order. The discrepancies include [detailed list of discrepancies]. Considering the importance of fulfilling our customer demands promptly, I kindly request that you organize the return of the incorrect order at your earliest convenience. We would appreciate your cooperation in arranging the collection of the product from our premises by [return date]. Moreover, due to the inconvenience caused and the urgency to meet our customers' expectations, we kindly ask for an advance payment to facilitate the reordering process. The advance payment will assist us in promptly securing the correct product and ensuring a timely delivery to our valued customers. Enclosed with this letter, you will find a copy of the original purchase order, along with the evidence of the discrepancies, such as photographs or any relevant documentation. We trust that you will investigate this matter promptly and provide an appropriate solution to rectify the situation. We value the longstanding relationship we have shared with your company and have always been satisfied with the quality of your products. Our action to return the purchase order is solely based on the need to meet our customers' expectations and adhere to the high standards we have set. Please respond to this letter as soon as possible to discuss the return process and the advance payment request. We are open to any suggestions or alternative solutions that your company may propose to resolve this issue swiftly. Thank you for your prompt attention to this matter. We look forward to your immediate response and a swift resolution. Yours sincerely, [Your Name] Keywords: Queens New York, sample letter, return of purchase order, request for advance payment, purchase order discrepancies, product return process, advance payment process, customer satisfaction, product quality, resolution.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.