Subject: Response to Order on Expired Credit Card — Necessary Action Required [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I am writing in response to the order placed by your esteemed organization on an expired credit card. I apologize for any inconvenience caused and appreciate your understanding while I rectify this matter promptly. Upon receiving your order notification, I realized that the credit card I had previously used expired, resulting in the unsuccessful processing of the payment. Please accept my sincerest apologies for any delay or confusion this may have caused within your organization. To resolve this issue, I have taken immediate action to update my credit card information in your system. The new credit card details are as follows: Credit Card Number: [New Card Number] Cardholder Name: [Your Name] Expiration Date: [Expiration Date] CVV/CVC: [CVV/CVC] I kindly request you to update the outdated credit card information in your records with the above details to ensure seamless payment processing for the order. If there are any specific steps or forms that need to be filled out, kindly provide them along with any other information necessary to proceed with the order. I assure you of my full cooperation in completing the required procedures promptly. I understand the importance of ensuring a smooth transaction process, and I apologize once again for any inconvenience caused. With your assistance, I am confident that we can swiftly resolve this matter and proceed with the order without further delay. Please feel free to reach out to me at [Your Phone Number] or [Your Email Address] if you require any additional information or if there is anything further I can do to expedite the process. Thank you for your attention to this matter, and I look forward to your prompt response. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.