Dallas Texas Ejemplo de carta de respuesta a pedido de tarjeta de crédito vencida - Sample Letter for Response to Order on Expired Credit Card

• Category: Cartas - No legales - Respuestas
• State: Multi-State
• County: Dallas
• Control #: US-0463LR
• Format: Word

Description

Carta de la empresa al cliente notificando al cliente que la tarjeta de crédito utilizada para la compra ha caducado. Subject: Response to Order on Expired Credit Card in Dallas, Texas Dear [Customer's Name], We hope this letter finds you well. We recently received your order placed with [Company Name] on [Order Date]. However, we regret to inform you that we encountered an issue while processing your payment with the provided credit card information. Upon verifying the payment details, we discovered that the credit card used for the purchase has expired. In order to proceed with the order, we kindly request you to provide us with updated credit card information as soon as possible. This will allow us to complete the purchase and ensure a timely delivery of your desired products. To update your credit card information, kindly follow the steps mentioned below: 1. Login to your account on our website at [website URL]. 2. Navigate to the 'Payment Options' or 'Account Settings' section. 3. Update your credit card details by entering the new card number, expiration date, CVV, and any other required information. 4. Click on 'Save' or 'Update' to confirm the changes. If you prefer to update your credit card information over the phone, please do not hesitate to contact our customer support team at [customer support phone number]. Our friendly representatives will be more than happy to assist you with the process. Please note that we are unable to process your order until the payment issue is resolved. We understand the importance of a smooth shopping experience and strive to provide excellent customer service. In case we do not receive updated credit card information within [specified time period], we will have to cancel your order. However, we highly value your patronage and sincerely hope to avoid such an outcome. If you have any questions or concerns regarding this matter, please feel free to reach out to us. We appreciate your prompt attention to this issue and will eagerly await your response. Thank you for choosing [Company Name] and giving us the opportunity to serve you. We look forward to resolving this matter swiftly so that we may fulfill your order promptly. Best regards, [Your Name] [Your Title/Position] [Company Name] [Contact Information]

Subject: Response to Order on Expired Credit Card in Dallas, Texas Dear [Customer's Name], We hope this letter finds you well. We recently received your order placed with [Company Name] on [Order Date]. However, we regret to inform you that we encountered an issue while processing your payment with the provided credit card information. Upon verifying the payment details, we discovered that the credit card used for the purchase has expired. In order to proceed with the order, we kindly request you to provide us with updated credit card information as soon as possible. This will allow us to complete the purchase and ensure a timely delivery of your desired products. To update your credit card information, kindly follow the steps mentioned below: 1. Login to your account on our website at [website URL]. 2. Navigate to the 'Payment Options' or 'Account Settings' section. 3. Update your credit card details by entering the new card number, expiration date, CVV, and any other required information. 4. Click on 'Save' or 'Update' to confirm the changes. If you prefer to update your credit card information over the phone, please do not hesitate to contact our customer support team at [customer support phone number]. Our friendly representatives will be more than happy to assist you with the process. Please note that we are unable to process your order until the payment issue is resolved. We understand the importance of a smooth shopping experience and strive to provide excellent customer service. In case we do not receive updated credit card information within [specified time period], we will have to cancel your order. However, we highly value your patronage and sincerely hope to avoid such an outcome. If you have any questions or concerns regarding this matter, please feel free to reach out to us. We appreciate your prompt attention to this issue and will eagerly await your response. Thank you for choosing [Company Name] and giving us the opportunity to serve you. We look forward to resolving this matter swiftly so that we may fulfill your order promptly. Best regards, [Your Name] [Your Title/Position] [Company Name] [Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.