Fairfax Virginia Ejemplo de carta de respuesta a pedido de tarjeta de crédito vencida - Sample Letter for Response to Order on Expired Credit Card

• Category: Cartas - No legales - Respuestas
• State: Multi-State
• County: Fairfax
• Control #: US-0463LR
• Format: Word

Description

Carta de la empresa al cliente notificando al cliente que la tarjeta de crédito utilizada para la compra ha caducado. [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Service Department] [Creditor's Name] [Creditor's Address] [City, State, Zip Code] Subject: Response to Order on Expired Credit Card Dear [Creditor's Name], I am writing in response to the order placed on my expired credit card and the subsequent notification received from your esteemed company. Firstly, I would like to apologize for the inconvenience caused due to the expiration of my credit card. I appreciate your understanding and patience in this matter. In regard to the order, I acknowledge that it was placed on my expired credit card, [Credit Card Number], which expired on [Expiration Date]. However, I would like to inform you that I have recently received a replacement card with the same account number and a new expiration date, which is [New Expiration Date]. The new card is fully activated and ready for use. I ensure you that I am eager to complete the order and unsettled payment. Please accept my sincere apologies for any delay caused. I kindly request you to update the payment information on your records and proceed with processing the order using my new credit card details mentioned below: Credit Card Number: [New Credit Card Number] Name on Card: [Your Name] Expiration Date: [New Expiration Date] CVV/CVC: [3-digit security code] If necessary, please reach out to me at the provided contact information to clarify any additional details or concerns regarding this matter. I remain committed to resolving this issue promptly to reinstate our normal business relationship and maintain customer satisfaction. Moreover, I would appreciate any attention you can give to expedite the processing of the order, as I would like to receive the goods by [desired delivery date] at the latest. Thank you for your prompt action in this matter. I look forward to your positive response confirming the updated payment information and the order processing. I value our relationship as a customer, and I believe in maintaining strong business ties. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Service Department] [Creditor's Name] [Creditor's Address] [City, State, Zip Code] Subject: Response to Order on Expired Credit Card Dear [Creditor's Name], I am writing in response to the order placed on my expired credit card and the subsequent notification received from your esteemed company. Firstly, I would like to apologize for the inconvenience caused due to the expiration of my credit card. I appreciate your understanding and patience in this matter. In regard to the order, I acknowledge that it was placed on my expired credit card, [Credit Card Number], which expired on [Expiration Date]. However, I would like to inform you that I have recently received a replacement card with the same account number and a new expiration date, which is [New Expiration Date]. The new card is fully activated and ready for use. I ensure you that I am eager to complete the order and unsettled payment. Please accept my sincere apologies for any delay caused. I kindly request you to update the payment information on your records and proceed with processing the order using my new credit card details mentioned below: Credit Card Number: [New Credit Card Number] Name on Card: [Your Name] Expiration Date: [New Expiration Date] CVV/CVC: [3-digit security code] If necessary, please reach out to me at the provided contact information to clarify any additional details or concerns regarding this matter. I remain committed to resolving this issue promptly to reinstate our normal business relationship and maintain customer satisfaction. Moreover, I would appreciate any attention you can give to expedite the processing of the order, as I would like to receive the goods by [desired delivery date] at the latest. Thank you for your prompt action in this matter. I look forward to your positive response confirming the updated payment information and the order processing. I value our relationship as a customer, and I believe in maintaining strong business ties. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.