Subject: Response to Order on Expired Credit Card — Mecklenburg, North Carolina Dear [Customer's Name], I hope this letter finds you well. We are writing to address the recent order you placed using an expired credit card for your convenience. We understand that situations like these can arise, and we are here to assist you with resolving this matter promptly. Firstly, we want to assure you that we value your business and appreciate your continued support for our products/services in Mecklenburg, North Carolina. As responsible credit card holders, it is important for us to keep our payment information up to date to avoid any inconvenience during transactions. To rectify this issue, we kindly request your cooperation in providing us with the updated credit card information to proceed with processing your order promptly. Please use the attached form to enter your new credit card details securely. Alternatively, you can provide us with the relevant information by calling our dedicated customer service line at [Customer Service Number], and our helpful representatives will assist you in updating your payment details over the phone. At [Company Name], we understand that sometimes such oversights occur unintentionally. To express our gratitude for your loyalty, we would like to extend a [offer or discount] on your next purchase once the order is successfully processed using the updated credit card information. Please be advised that your order will be put on hold until we receive the updated payment details or get in touch with you regarding this matter. Your satisfaction is our top priority, and we wish to streamline the process to ensure a seamless shopping experience with us going forward. In case you face any difficulties or have further questions regarding this procedure, please do not hesitate to contact us. Our customer support team is readily available to guide you through the process and address any concerns you may have. We sincerely apologize for any inconvenience caused due to this situation. We appreciate your prompt attention to this matter and look forward to resolving it swiftly, allowing us to process your order as soon as possible. Thank you for your understanding and continued support. We value your business and remain committed to providing you with exceptional service. We look forward to serving you again and ensuring a hassle-free shopping experience. Warm regards, [Your Name] [Your Position] [Company Name] [Contact Information] Keywords: Mecklenburg, North Carolina, expired credit card, response letter, order, payment information, customer service, loyalty, discount, satisfaction, shopping experience, updated payment details, contact information, inconvenience, assistance.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.