Subject: Your Order on Expired Credit Card has been successfully processed! Dear [Customer's Name], Thank you for choosing [Company Name] for your recent purchase. We appreciate your trust in our products/services and are pleased to inform you that your order has been successfully processed. However, while processing your order, we encountered an issue related to the credit card provided. Our records indicate that the credit card used for this purchase, ending in XXX, has expired, and we were unable to complete the payment transaction. To ensure a smooth and hassle-free shopping experience, we kindly request you to update your payment information as soon as possible. This will allow us to process your order promptly. We apologize for any inconvenience caused and appreciate your prompt attention to rectify this matter. Please follow the instructions below to update your payment details: 1. Access our secure online portal by visiting our website [CompanyWebsite.com]. 2. Log in to your account using your username and password. 3. Navigate to the "Account" or "Payment Information" section. 4. Select the option to "Edit" or "Update" your credit card details. 5. Enter the new card number, expiration date, CVV code, and any other required information accurately. 6. Click on the "Save" or "Update" button to submit the changes. Alternatively, you may call our Customer Support team at [Customer Support Phone Number] during business hours and provide the updated credit card details over the phone. Once your payment information has been successfully updated, we will proceed to process your order immediately. If we do not receive updated payment details within [specify time frame], unfortunately, we will have to cancel your order. Please note that your privacy and security are of utmost importance to us. All your personal and financial information will be handled in strict accordance with our privacy policy and industry standards. If you have any further questions or require any assistance, please do not hesitate to contact our Customer Support team. We are available [Specify Support Hours] to assist you with any concerns you may have. Thank you once again for choosing [Company Name]. We truly value your business and look forward to serving you in the future. Best regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.