Subject: Response to Order on Expired Credit Card — Wayne, Michigan Sample Letter Dear [Customer's Name], We hope this letter finds you in good health and high spirits. Thank you for placing an order with our company, and we appreciate your continued trust in our services. However, upon reviewing your recent order, we regret to inform you that we were unable to process the payment using the credit card details provided. Please be advised that the card linked to your order has expired. We kindly request your immediate attention to rectify this matter, so we can promptly fulfill your order. To proceed, we kindly ask you to update your payment information on our secure website at your earliest convenience. Please follow these step-by-step instructions to update your credit card details: 1. Visit our website at www.example.com and log in to your account using your username and password. 2. Navigate to your account dashboard and click on the "Payment Options" tab. 3. Once on the payment options page, select the "Update Credit Card" option. 4. Fill in the required fields with your new credit card information. 5. Verify that the billing address matches the information associated with your credit card account. 6. Click the "Save" or "Update" button to ensure your changes are finalized. In case you encounter any issues while updating your payment details, please don't hesitate to reach out to our customer support team at [customer support number] or [customer support email]. Our representatives will be more than happy to assist you with any queries or concerns you may have. Please be aware that failure to update your credit card information within [specified timeline — e.g., 7 days from receipt of this letter] may result in a delay or cancellation of your order. We highly value your satisfaction and aim to deliver your purchase without any inconvenience. We greatly appreciate your immediate attention to this matter, as it will help us process your order with minimal delay. Thank you for choosing our company, and we look forward to serving you again in the near future. Wishing you a pleasant day! Sincerely, [Your Name] [Your Position] [Company Name] [Company Address] [City, State, ZIP] [Contact Information: Phone, Email] Keywords: Wayne, Michigan, sample letter, response, order, expired credit card, update payment information, secure website, customer support, delivery, delay, cancellation, customer satisfaction.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.