Contra Costa California Modelo de carta de respuesta a la solicitud de servicio sobre la garantía vencida - Sample Letter for Response to Request for Service on Expired Warranty

• Category: Cartas - No legales - Respuestas
• State: Multi-State
• County: Contra Costa
• Control #: US-0464LR
• Format: Word

Description

Carta de la empresa al cliente ofreciendo una respuesta a una solicitud de servicio sobre una garantía vencida. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Response to Request for Service on Expired Warranty Dear [Customer's Name], I hope this letter finds you well. We received your recent inquiry regarding your expired warranty with Contra Costa California. While we regret to inform you that your warranty has expired, we would like to address your concerns and provide alternate options for your service needs. At Contra Costa California, we understand the importance of maintaining a reliable and efficient service for our valued customers. We apologize for any inconvenience caused due to the expiration of your warranty. However, we are committed to assisting you in finding a suitable solution to fulfill your service requirements. We currently offer two distinct options for customers with expired warranties seeking service: 1. Extended Service Plan: We encourage you to consider our extended service plan, which provides coverage beyond the expiration of your original warranty. This plan offers comprehensive protection and peace of mind, including the cost of repairs, parts replacement, and labor expenses. By investing in the extended service plan, you can ensure uninterrupted service for your Contra Costa [product] while enjoying the added benefits of our extensive network of authorized service providers. 2. Out-of-Warranty Service: If you prefer not to enroll in the extended service plan, we offer out-of-warranty service on a fee basis. Our team of skilled technicians can evaluate the specific issue with your [product] and provide you with an estimate of the repair costs. Once approved, we will promptly proceed with the necessary repairs using genuine Contra Costa California parts, ensuring the highest quality service and longevity of your [product]. To discuss these options or to schedule an evaluation, please reach out to our dedicated customer service team at [customer service phone number] or via email at [customer service email address]. Our team will be delighted to assist you further and guide you through the process of availing the most appropriate solution for your specific needs. We value your trust in Contra Costa California, and it is our priority to ensure your satisfaction. We recognize your loyalty as a customer and appreciate the opportunity to address your concerns. Thank you for choosing Contra Costa California, and we look forward to serving you with our exceptional service standards. Best regards, [Your Name] [Your Title] Contra Costa California.

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Response to Request for Service on Expired Warranty Dear [Customer's Name], I hope this letter finds you well. We received your recent inquiry regarding your expired warranty with Contra Costa California. While we regret to inform you that your warranty has expired, we would like to address your concerns and provide alternate options for your service needs. At Contra Costa California, we understand the importance of maintaining a reliable and efficient service for our valued customers. We apologize for any inconvenience caused due to the expiration of your warranty. However, we are committed to assisting you in finding a suitable solution to fulfill your service requirements. We currently offer two distinct options for customers with expired warranties seeking service: 1. Extended Service Plan: We encourage you to consider our extended service plan, which provides coverage beyond the expiration of your original warranty. This plan offers comprehensive protection and peace of mind, including the cost of repairs, parts replacement, and labor expenses. By investing in the extended service plan, you can ensure uninterrupted service for your Contra Costa [product] while enjoying the added benefits of our extensive network of authorized service providers. 2. Out-of-Warranty Service: If you prefer not to enroll in the extended service plan, we offer out-of-warranty service on a fee basis. Our team of skilled technicians can evaluate the specific issue with your [product] and provide you with an estimate of the repair costs. Once approved, we will promptly proceed with the necessary repairs using genuine Contra Costa California parts, ensuring the highest quality service and longevity of your [product]. To discuss these options or to schedule an evaluation, please reach out to our dedicated customer service team at [customer service phone number] or via email at [customer service email address]. Our team will be delighted to assist you further and guide you through the process of availing the most appropriate solution for your specific needs. We value your trust in Contra Costa California, and it is our priority to ensure your satisfaction. We recognize your loyalty as a customer and appreciate the opportunity to address your concerns. Thank you for choosing Contra Costa California, and we look forward to serving you with our exceptional service standards. Best regards, [Your Name] [Your Title] Contra Costa California.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.