Los Angeles California Modelo de carta de respuesta a la solicitud de servicio sobre la garantía vencida - Sample Letter for Response to Request for Service on Expired Warranty

• Category: Cartas - No legales - Respuestas
• State: Multi-State
• County: Los Angeles
• Control #: US-0464LR
• Format: Word

Description

Carta de la empresa al cliente ofreciendo una respuesta a una solicitud de servicio sobre una garantía vencida. Subject: Response to Request for Service on Expired Warranty — Los Angeles, California Dear [Customer's Name], Thank you for reaching out to us regarding your request for service on an expired warranty. We sincerely appreciate your decision to choose our company as your preferred service provider in Los Angeles, California. Our team understands the importance of addressing your concerns promptly and efficiently. We have carefully reviewed your request and would like to present you with the following options for resolving the issue: 1. Warranty Extension Services: If your warranty has recently expired, we want to ensure you receive continued peace of mind when it comes to your product. Our company offers warranty extension plans that can provide an extended coverage period beyond the initial warranty. These plans offer comprehensive protection, allowing you to enjoy your product worry-free for an extended period. Please find attached our warranty extension brochure which details the available options and pricing. 2. Out-of-Warranty Repair: If your product is no longer covered by the warranty, we offer professional repair services for a wide range of issues. Our skilled technicians in Los Angeles, California, are equipped with the necessary expertise and state-of-the-art equipment to diagnose and resolve any problems your product may be experiencing. To facilitate the repair process, please provide us with further information regarding the specific issue, model number, and any error codes that may have been displayed. 3. Replacement Product Offers: In cases where the cost of repair exceeds the value of the product or the repair itself is not feasible, we have attractive replacement offers available exclusively to our valued customers in Los Angeles, California. These offers allow you to upgrade to a newer model or a suitable alternative at a discounted price. Our knowledgeable customer service staff will be happy to assist you in selecting a replacement product that suits your needs and preferences. Please note that response times may vary based on the complexity of your request, availability of parts, and the current service load. Rest assured, our dedicated team in Los Angeles, California, will make every effort to address your concerns promptly and efficiently. To proceed with one of the above options or if you have any further questions or concerns, please contact our Customer Support Department at [phone number] or email us at [email address]. Our representatives are available [hours of operation] to provide you with the necessary support and discuss available solutions. Once again, thank you for choosing our company as your trusted service provider. We genuinely appreciate your continued loyalty and look forward to assisting you in resolving this matter. Best regards, [Your Name] [Your Title/Position] [Company Name] [Contact Information] Keywords: Los Angeles, California, warranty, service request, expired warranty, warranty extension, out-of-warranty repair, replacement product offers, customer support, peace of mind, repair services.

Subject: Response to Request for Service on Expired Warranty — Los Angeles, California Dear [Customer's Name], Thank you for reaching out to us regarding your request for service on an expired warranty. We sincerely appreciate your decision to choose our company as your preferred service provider in Los Angeles, California. Our team understands the importance of addressing your concerns promptly and efficiently. We have carefully reviewed your request and would like to present you with the following options for resolving the issue: 1. Warranty Extension Services: If your warranty has recently expired, we want to ensure you receive continued peace of mind when it comes to your product. Our company offers warranty extension plans that can provide an extended coverage period beyond the initial warranty. These plans offer comprehensive protection, allowing you to enjoy your product worry-free for an extended period. Please find attached our warranty extension brochure which details the available options and pricing. 2. Out-of-Warranty Repair: If your product is no longer covered by the warranty, we offer professional repair services for a wide range of issues. Our skilled technicians in Los Angeles, California, are equipped with the necessary expertise and state-of-the-art equipment to diagnose and resolve any problems your product may be experiencing. To facilitate the repair process, please provide us with further information regarding the specific issue, model number, and any error codes that may have been displayed. 3. Replacement Product Offers: In cases where the cost of repair exceeds the value of the product or the repair itself is not feasible, we have attractive replacement offers available exclusively to our valued customers in Los Angeles, California. These offers allow you to upgrade to a newer model or a suitable alternative at a discounted price. Our knowledgeable customer service staff will be happy to assist you in selecting a replacement product that suits your needs and preferences. Please note that response times may vary based on the complexity of your request, availability of parts, and the current service load. Rest assured, our dedicated team in Los Angeles, California, will make every effort to address your concerns promptly and efficiently. To proceed with one of the above options or if you have any further questions or concerns, please contact our Customer Support Department at [phone number] or email us at [email address]. Our representatives are available [hours of operation] to provide you with the necessary support and discuss available solutions. Once again, thank you for choosing our company as your trusted service provider. We genuinely appreciate your continued loyalty and look forward to assisting you in resolving this matter. Best regards, [Your Name] [Your Title/Position] [Company Name] [Contact Information] Keywords: Los Angeles, California, warranty, service request, expired warranty, warranty extension, out-of-warranty repair, replacement product offers, customer support, peace of mind, repair services.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.