[Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State ZIP Code] Subject: Response to Request for Service on Expired Warranty Dear [Customer's Name], I hope this letter finds you in good health. I am writing in response to your recent request for service on your expired warranty for the [Product Name]. We appreciate your loyalty to our brand and understand your concern about the product's warranty expiration. At Mecklenburg North Carolina, we strive to provide exceptional customer service and ensure the utmost satisfaction of our valued customers like yourself. While your warranty has expired, we believe in going above and beyond to assist our customers even after the warranty period. Although your product is no longer covered under warranty, we would be happy to assist you with any repairs, maintenance, or replacement parts that may be required. However, please note that any expenses incurred for these services would be your responsibility. If you would like to proceed, please contact our customer service department at [Customer Service Number] or email us at [Customer Service Email]. Our dedicated team will be more than willing to discuss the available options and provide you with further instructions on how to proceed. To ensure a smooth process, kindly provide us with the following information when contacting our customer service department: 1. Your full name and contact information. 2. Detailed description of the issue you are experiencing with your product. 3. The model number and serial number of your product (if applicable). 4. Proof of purchase or any supporting documentation related to your initial purchase. We understand that unexpected issues can arise, and we are committed to resolving them promptly. Rest assured, our team will make every effort to assist you and provide the necessary support to address your concerns. Thank you for choosing Mecklenburg North Carolina as your trusted brand. We value your loyalty and look forward to resolving this matter to your satisfaction. Should you have any further queries or require additional assistance, please do not hesitate to reach out. Best regards, [Your Name] [Your Title] Mecklenburg North Carolina.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.