[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Subject: Response to Request for Service on Expired Warranty Dear [Customer Name], We hope this letter finds you in good health and high spirits. We recently received your request for service on your expired warranty, and we appreciate your loyalty to our company, [Company Name]. We understand the importance of resolving any issues you may be facing with our products and services. At [Company Name], we strive to provide exceptional customer service even beyond the warranty period. While your warranty has expired, we recognize your concern and value your satisfaction as our loyal customer. Therefore, we are pleased to inform you that we offer extended warranty options for customers facing issues after their standard warranty has expired. Our extended warranty options not only cover repairs but also offer various other benefits tailored to meet your needs. These benefits may include expedited repair services, priority customer support, discounted or free parts replacement, and periodic maintenance checks, among others. To help you make an informed decision regarding the extended warranty options, we have enclosed a brochure detailing the different plans and their coverage. Please review the brochure carefully, and feel free to contact our customer support team at [Customer Support Number] or by replying to this letter if you have any questions or require additional information. We understand that unexpected expenses can be burdensome, and therefore, we have ensured that our extended warranty plans are reasonably priced and flexible in terms of payment options. Our goal is to ensure that you can continue to enjoy the benefits of our products and services with peace of mind. To proceed with the extended warranty request, please fill out the enclosed warranty registration form and return it to us using the pre-addressed envelope provided. Once we receive your filled-out form, we will process your request promptly and inform you of the next steps. We hope that our extended warranty options provide you with the confidence and reassurance you seek in maintaining your product's optimal functionality. We are committed to addressing your concerns and resolving any issues. Thank you once again for choosing [Company Name] as your trusted provider. Our dedicated team looks forward to serving you and ensuring your utmost satisfaction. Yours sincerely, [Your Name] [Your Title] [Company Name] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.