Wayne Michigan Modelo de carta de respuesta a la solicitud de servicio sobre la garantía vencida - Sample Letter for Response to Request for Service on Expired Warranty

• Category: Cartas - No legales - Respuestas
• State: Multi-State
• County: Wayne
• Control #: US-0464LR
• Format: Word

Description

Carta de la empresa al cliente ofreciendo una respuesta a una solicitud de servicio sobre una garantía vencida. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Response to Request for Service on Expired Warranty Dear [Recipient's Name], I hope this letter finds you in good health. I am writing in response to your recent request for service on an expired warranty for your [product name]. As a responsible and customer-oriented company, we understand the importance of providing quality service even beyond the warranty period. Before we proceed, we would like to express our gratitude for choosing our product and for reaching out to us regarding the service requirement. We appreciate your continued support and value our relationship with you as a valuable customer. Regarding your request, we regret to inform you that as your warranty has expired, the service required for your [product name] falls outside the coverage period specified in the warranty agreement. However, we understand the inconvenience this situation may cause, and we remain committed to assisting you in any way we can. While we are unable to service your [product name] under the expired warranty, we suggest considering our extended warranty plans, which offer comprehensive coverage for an extended period. Our extended warranty plans are tailored to meet our customers' needs and provide peace of mind by covering a range of potential issues even after the initial warranty expires. Information regarding our extended warranty options can be found on our website or by contacting our customer support team. We also understand that you may prefer not to opt for an extended warranty at this time. In such a case, we encourage you to troubleshoot the issue you are experiencing by referring to the user manual or visiting our online support portal at [website]. Our support portal offers helpful guides, FAQs, and troubleshooting steps that may assist you in resolving the problem independently. Should you require further assistance, our dedicated customer support team is available to address any queries or concerns you may have. You can reach us via email at [email address] or by calling our toll-free number, [phone number]. We are committed to providing prompt and reliable support to ensure a satisfactory resolution for you. Once again, thank you for choosing our product and for reaching out to us regarding the service requirement. We appreciate your understanding of the warranty limitations and your continued support of our company. It is our goal to maintain your satisfaction as a valued customer, and we assure you that all your concerns will be addressed promptly and professionally. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Response to Request for Service on Expired Warranty Dear [Recipient's Name], I hope this letter finds you in good health. I am writing in response to your recent request for service on an expired warranty for your [product name]. As a responsible and customer-oriented company, we understand the importance of providing quality service even beyond the warranty period. Before we proceed, we would like to express our gratitude for choosing our product and for reaching out to us regarding the service requirement. We appreciate your continued support and value our relationship with you as a valuable customer. Regarding your request, we regret to inform you that as your warranty has expired, the service required for your [product name] falls outside the coverage period specified in the warranty agreement. However, we understand the inconvenience this situation may cause, and we remain committed to assisting you in any way we can. While we are unable to service your [product name] under the expired warranty, we suggest considering our extended warranty plans, which offer comprehensive coverage for an extended period. Our extended warranty plans are tailored to meet our customers' needs and provide peace of mind by covering a range of potential issues even after the initial warranty expires. Information regarding our extended warranty options can be found on our website or by contacting our customer support team. We also understand that you may prefer not to opt for an extended warranty at this time. In such a case, we encourage you to troubleshoot the issue you are experiencing by referring to the user manual or visiting our online support portal at [website]. Our support portal offers helpful guides, FAQs, and troubleshooting steps that may assist you in resolving the problem independently. Should you require further assistance, our dedicated customer support team is available to address any queries or concerns you may have. You can reach us via email at [email address] or by calling our toll-free number, [phone number]. We are committed to providing prompt and reliable support to ensure a satisfactory resolution for you. Once again, thank you for choosing our product and for reaching out to us regarding the service requirement. We appreciate your understanding of the warranty limitations and your continued support of our company. It is our goal to maintain your satisfaction as a valued customer, and we assure you that all your concerns will be addressed promptly and professionally. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.