Subject: Disagreement with Recent Bill: Urgent Attention Required [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my utmost dissatisfaction and disagreement regarding a recent bill I received from your organization on [Date of Bill]. The purpose of this correspondence is to bring this matter to your attention and request an immediate resolution. To provide context, I have been a loyal customer/resident in Fulton, Georgia for [number of years]. I have always upheld my financial obligations diligently and promptly. However, upon reviewing the aforementioned bill, I was astonished to discover several discrepancies that require immediate attention. Firstly, one of the marked issues is an error in the calculation of the total amount due. According to my records, the total amount should be [Corrected Total Amount], rather than the inaccurate sum specified in the bill. I kindly request a thorough review of the calculations, and I expect to receive a revised and accurate invoice at your earliest convenience. Secondly, the bill includes charges for services that I did not receive or utilize during the billing cycle. As an attentive customer/resident, I carefully monitor my consumption and promptly notify your organization of any discrepancies. Despite my proactive approach, I was troubled to find charges for [Specify Services] that were not provided or authorized by me. I urgently seek clarification on this matter and request the immediate removal of these unjustified charges from my bill. Lastly, I would like to express my concern regarding the late fees mentioned in the bill. I always ensure my bill payments are made on time, adhering to the mutually agreed-upon terms. It came as a surprise to see a late fee added to the total balance. I kindly request an investigation into this matter to identify any erroneous imposition of late fees. Moreover, I expect that the late fees will be waived, with written confirmation provided. In light of the aforementioned discrepancies, I kindly request a swift resolution to these issues. I have attached a copy of the disputed bill and related supporting documents to aid in your investigation. It is of paramount importance to me that this matter is swiftly resolved to maintain the trust and integrity of our business/residential relationship. If necessary, I am open to scheduling a meeting to discuss this matter further. I appreciate your cooperation and understanding in resolving this billing dispute in a prompt manner. I kindly request a written response from your organization within [reasonable timeframe, e.g., 10 business days] to address the concerns raised. Failure to provide a satisfactory resolution may compel me to take further action to protect my rights as a customer/resident. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.