Subject: Disputing an Erroneous Bill — Urgent Attention Required [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to dispute an erroneous bill recently received from your esteemed organization. I believe there has been a mistake on your part, and I kindly request your immediate attention to rectify this matter. Firstly, I want to express my utmost appreciation for the services provided by your company. However, upon reviewing the bill dated [Date] for [Service Description], I noticed discrepancies that need to be addressed. I have carefully compared the charges listed on the bill with our agreed-upon service contract and discovered a significant inconsistency. To provide a comprehensive overview of the situation, the service contract we agreed upon stipulates a consistent rate of [Agreed Rate] per [Billing Frequency] for [Service Duration]. However, the bill I received reflects an inflated charge of [Inflated Amount], which does not align with our contractual agreement. Moreover, upon thorough examination of the itemized list of charges, I have identified several services that were never rendered or requested. I propose that we reconcile these discrepancies promptly to avoid any misunderstandings or undesired complications. Considering the above, I kindly request a review and correction of the erroneous bill within [Specify a reasonable timeframe, e.g., 10 business days]. It would be highly appreciated if you provide a detailed breakdown of charges to justify the discrepancies observed, and if necessary, adjust the bill accordingly. To ensure clear communication and prompt resolution, I have enclosed copies of the service contract, as well as any supporting documentation demonstrating the actual services rendered. I implore you to give this matter your utmost attention and urgency, as it is essential to maintain a mutually beneficial and trustworthy relationship between our parties. In addition, I want to highlight that as a valued customer, I have always promptly paid all legitimate invoices, fostering a positive business relationship with your company. I trust that this issue will be resolved swiftly, allowing us to continue collaborating professionally and efficiently. Should you require any further information from my end, or if there are any procedures I need to follow, kindly inform me at your earliest convenience? I eagerly await your prompt response and resolution regarding this matter. Thank you for your immediate attention to this pressing issue. I am confident that we can swiftly rectify this situation based on goodwill and open communication. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.