Subject: Disagreement Regarding Bill Payment: Urgent Resolution Required Dear [Recipient's Name], I hope this letter finds you well. I am writing to address a concerning issue I recently encountered regarding my billing statement for [specify service/product] from [Company Name]. After carefully reviewing the charges, I have found discrepancies which I strongly disagree with and request immediate attention and resolution. First and foremost, I would like to express my longstanding satisfaction with the services/products provided by your esteemed company. However, I was shocked to discover that the bill I received on [date] differs significantly from our agreed-upon terms and the accurate usage/subscription details. To be more specific, I noticed a discrepancy in the billing period mentioned on the invoice, which does not align with the actual duration of service utilized. Additionally, there are several inexplicable charges that have been included, such as [describe specific charges], for which I have not availed any service or consented to any additional agreements. In light of this, I kindly request that you conduct an urgent investigation into these disputed charges and provide a detailed breakdown that justifies each item on the bill. It is vital for all parties involved to rectify this issue promptly, as it directly affects my financial wellbeing and the trust I have placed in your company. I would also appreciate your cooperation in placing a temporary hold on any further billing or collection attempts until we have resolved this matter. As a loyal customer, I have always maintained timely and accurate payment of all my bills, and I expect the same level of professionalism and accuracy from your company. Should you require any supporting documentation or evidence to support my claim, please inform me promptly, and I will provide the necessary information to facilitate a swift resolution. I have attached a copy of the billing statement highlighting the disputed charges for your reference. In light of the urgency of this matter, I kindly request your immediate attention and a response within [specify a reasonable timeframe]. Failure to address this disagreement adequately may leave me with no choice but to seek legal counsel or involve a relevant consumer protection agency to protect my rights as a consumer. I trust that we can rectify this issue amicably and maintain the positive business relationship we have enjoyed thus far. I look forward to receiving your prompt response and the successful resolution of this matter. Thank you for your prompt attention to this urgent matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.