Dear [Airline Customer Service], I am writing to request a refund for the airfare I purchased for a flight from [origin] to [destination]. Due to unforeseen circumstances, I am unable to travel on the scheduled date and would greatly appreciate your assistance in processing the refund. My flight details are as follows: — Departure date: [date— - Flight number: [flight number] — Booking reference: [booking reference] I understand that there might be certain conditions and restrictions regarding refunds, but I kindly request you to consider my situation. The reason for my inability to travel is [provide a brief description of the reason, such as a medical emergency, family emergency, or travel restrictions imposed by authorities]. I have attached relevant supporting documents, such as medical certificates or official travel advisories, to substantiate my claim. As per the airline's refund policy, I would like to request a full refund of the airfare amount. I believe that under these extenuating circumstances, it is fair to receive a refund. I have been a loyal customer of your airline and have always appreciated the excellent service provided. Therefore, I kindly request your understanding and the prompt processing of my refund. Please advise me on the necessary documents or procedures I may need to complete in order to facilitate the refund process. I am more than willing to provide any additional information that may be required to expedite the refund. I would also like to express my interest in availing of a credit for future travel instead of a refund if that is a viable option. This would enable me to reschedule my travel plans with your airline in the future, allowing me to continue our valued relationship. I appreciate your attention to this matter and your prompt response. I remain hopeful that your airline's customer service will assist me with arranging a satisfactory solution regarding my refund request. Thank you for your understanding and cooperation. I look forward to your positive response. Yours sincerely, [Your Name] [Contact Information: Phone number, email address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.