Dear [Hotel Management], Subject: Reporting Theft from Hotel Room at [Hotel Name] I am writing to report a significant incident that occurred during my recent stay at your esteemed establishment, [Hotel Name], located in Contra Costa, California. I regret to inform you that valuable items were stolen from my hotel room, which has left me deeply disappointed and concerned about the security measures in place at your facility. On [date of incident], I checked into room [room number] at [Hotel Name]. The room appeared to be in good condition upon my arrival, and I was confident in the safety and security provided by your hotel. However, during my stay, I discovered the following items missing from their designated locations: 1. [Item]: [Description of missing item] 2. [Item]: [Description of missing item] 3. [Item]: [Description of missing item] The total value of the stolen items is estimated to be approximately [amount]. These belongings hold great sentimental value to me, and their loss has caused me significant distress and hardship. I immediately contacted the local authorities and filed a police report regarding the incident [include any relevant police report numbers, if applicable]. I understand that no hotel can completely eliminate the risk of theft, but as a guest, I expect reasonable security measures to be upheld for the protection of belongings entrusted to your care. It is therefore essential that a thorough investigation is conducted to determine the circumstances of this incident, and to prevent any future occurrences of a similar nature. I kindly request that you take the following actions: 1. Initiate an immediate and comprehensive investigation into the theft incident, including a review of security footage, interviews with relevant staff members, and cooperation with the local authorities. 2. Inform me promptly about the progress and findings of the investigation, including any measures taken to improve security. 3. Offer me appropriate compensation for the stolen items, as well as any inconvenience caused during this distressing situation. 4. Reevaluate your current security protocols and implement additional measures, such as enhanced surveillance, secure locks, and training programs for staff regarding guest safety and security. I trust that you will handle this matter with the utmost seriousness it deserves. As a loyal customer, I had high expectations for my stay at [Hotel Name], and it pains me to have to report such an unfortunate incident. I request your prompt attention to this matter and appreciate your assistance in resolving this issue as efficiently as possible. Please respond to this letter within [reasonable timeframe] to address the concerns raised and provide me with your proposed course of action. Should I fail to receive a satisfactory response within this time, I will be compelled to escalate the matter to appropriate authorities and share my disappointing experience with the public through various review platforms. I remain hopeful that you will take swift and appropriate action to resolve this matter and restore my faith in the security measures upheld by your hotel. I eagerly await your prompt response. Sincerely, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.