Subject: Formal Complaint — Hotel Room Theft Incident at Cuyahoga, Ohio — [Your Name] [Hotel Name] [Address] [City, State, ZIP] [Date] Dear Management and Security Team, I hope this letter finds you well. I am writing to bring to your attention a distressing incident that occurred during my recent stay at [Hotel Name] in Cuyahoga, Ohio. Unfortunately, it has come to my attention that several valuable items were stolen from my hotel room, and I request your immediate attention and assistance in resolving this matter. On [Date of Incident], I checked into room [Room Number] at your esteemed establishment. The purpose of my stay was [State Reason — business/leisure], and I had chosen [Hotel Name] based on its positive reputation, excellent customer reviews, and high security standards in place. However, I was shocked and dismayed to discover that upon returning to my room on [Date of Theft], several personal belongings were missing. The stolen items include: 1. [List the stolen items in detail, such as laptops, mobile phones, credit cards, jewelry, etc.] As a responsible guest, I have taken the necessary precautions to secure my personal belongings, and I firmly believe that this unfortunate incident is a direct result of a breach of security at your hotel. I must emphasize that this negligence has caused me significant distress and inconvenience, impacting not only my immediate plans but also my overall perception of your establishment. In light of this incident, I kindly request that you take the following steps to rectify the situation and restore my faith in your hotel: 1. Conduct an immediate and thorough investigation into the reported theft, including reviewing security footage, interviewing hotel staff, and contacting fellow guests who may have witnessed anything suspicious. 2. Cooperate fully with local law enforcement agencies to ensure necessary actions are taken to recover the stolen items and bring the perpetrators to justice. 3. Provide me with a detailed report outlining the findings of the investigation and any steps taken to improve hotel security and prevent such incidents from occurring in the future. 4. Compensate me adequately for the value of the stolen items, including any monetary losses, sentimental value, and inconvenience endured. I expect a prompt and fair resolution in this matter to avoid further escalation. Please understand that I expect utmost professionalism and diligence in addressing this issue. Hotel room theft should not be taken lightly, and it is crucial that your establishment takes immediate and effective measures to prevent such incidents from happening to other guests. I trust that you will handle this matter seriously and prioritize the safety and security of your guests. I implore you to respond to this letter within [reasonable time frame] to acknowledge receipt of my complaint and provide an update on the progress of the investigation. Failure to address this matter satisfactorily will leave me no choice but to escalate my complaint to higher authorities and explore legal options available to me. However, I genuinely hope that it doesn't have to come to this, and we can resolve the issue in an amicable manner. Thank you for your immediate attention to this matter. I trust that you will take swift action to investigate the incident and provide a fair resolution. I eagerly await your prompt response. Yours sincerely, [Your Name] [Your Contact Information: Address, Phone Number, Email]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.