Dear [Hotel Manager's Name], I hope this letter finds you well. I am writing to report a distressing incident of theft that occurred during my stay at your esteemed hotel, [Hotel Name], located in beautiful Nassau, New York. I must express my disappointment and the need for immediate action to address the situation. On [Date of Incident], I checked into your hotel room [Room Number] and was excited to explore the vibrant surroundings of Nassau, New York. Unfortunately, my enthusiasm was quickly dampened when I discovered that several of my personal belongings were missing from my room. It is important to note that I had taken all necessary precautions to ensure the safety of my valuables, such as securely locking the door and utilizing the room safe. The missing items include [List of Stolen Items] with an estimated value of [Estimate the Value of Stolen Items]. These items hold immense sentimental as well as monetary value, making this theft even more distressing. I am deeply saddened by this incident and feel violated and intruded upon in what is supposed to be a safe and secure environment. I immediately reported the theft to the hotel staff, who assured me that they would investigate the matter promptly. Nevertheless, despite these reassurances, I have yet to receive any further updates regarding the progress of the investigation. This lack of communication has only added to my frustration and anxiety surrounding this incident. Considering the circumstances, I kindly request the following actions be taken: 1. A thorough investigation into the theft, including reviewing any available surveillance footage and conducting interviews with relevant staff members or guests. 2. Immediate communication regarding the progress of the investigation and any leads that may have been discovered. 3. A detailed report outlining the outcome of the investigation, including any identified individuals or potential explanations for the theft. 4. Compensation for the stolen items, at their estimated value, or an offer to replace them with equivalent items of my choice. I understand that unfortunate incidents can occur even in the most secure environments; however, it is crucial for the hotel to take responsibility and demonstrate a commitment to ensuring the safety and satisfaction of its guests. I trust that you will handle this matter promptly and professionally, restoring my faith in your establishment. Furthermore, I look forward to receiving a swift response and a resolution to this unfortunate incident. Please do not hesitate to contact me directly at [Your Contact Information] should you require any further details or have additional questions. Thank you for your prompt attention to this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.