Subject: Request to Waive Bank Fee — Urgent Assistance Required Dear [Bank Name] Customer Service, I hope this letter finds you well. I am writing to request your assistance regarding a recent bank fee charged to my account. I am a long-standing customer of [Bank Name], and I have always appreciated the exceptional customer service provided by your institution. Unfortunately, I recently incurred a bank fee for [specific reason, e.g., overdrawing my account]. While I understand that fees are necessary for maintaining the bank's operations, I kindly request your consideration to waive this particular fee based on my relationship as a loyal customer and my ability to rectify the situation promptly. As a resident of Maricopa, Arizona, I highly value the services and support provided by local institutions like yours. I have always lauded the commitment of [Bank Name] to the community, which is evident through its involvement in numerous charitable initiatives and its dedication to its customers. Upon receiving the notification of the bank fee, I immediately reviewed my account activity and realized the oversight on my part. I take full responsibility for this situation and assure you that it was not a deliberate act. I have already taken appropriate measures to rectify the account balance and ensure such incidents will not occur in the future. Considering my long-term relationship with [Bank Name] and my clean track record of timely payments, I humbly request your kind understanding and leniency in waiving the fee assessed. Doing so would undoubtedly reinforce my trust and loyalty towards [Bank Name] and reaffirm my belief in the exceptional customer service I have consistently received. I understand that granting this waiver may require an exception to bank policies, and I sincerely appreciate your time and consideration in evaluating my request. I hope that the goodwill and rapport we have fostered over the years will play a significant role in your decision. To assist you in reviewing my request, I have attached supporting documents that verify my financial situation and demonstrate my commitment to rectifying this matter promptly. I assure you that I will continue to adhere to the terms and conditions outlined in my account agreement, maintaining a responsible banking relationship with [Bank Name]. In conclusion, I would like to express my profound respect for the values, dedication, and exceptional customer service that [Bank Name] has consistently demonstrated. I kindly request your prompt attention to this matter, as resolving it at the earliest convenience would significantly alleviate any unforeseen financial burden caused by this unfortunate fee. Thank you for your understanding and for being the foundation of financial stability within our community. Please feel free to contact me at [your contact information] to discuss any further details or if any additional information is required. Yours sincerely, [Your Name] [Your Account Number] [Date]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.