Dear [Store Name], I am writing to bring to your attention a slip and fall accident that occurred at your store located in Hillsborough, Florida, on [date]. I am deeply concerned about the incident and feel compelled to express my grievances with the hope of finding a resolution. On the aforementioned date, I visited your store as a loyal customer with the intention of purchasing [specific products]. However, as I was walking through the [specific aisle or area], I unexpectedly slipped and fell due to a hazardous condition present on the floor. The incident left me with [describe any injuries sustained] and caused considerable pain and inconvenience. I would like to emphasize that I have always held your store in high regard and have never encountered such an alarming situation in any of my previous visits. Nevertheless, this incident has left me questioning the safety measures and negligence within your premises. I trust that you will take my concerns seriously and conduct a thorough investigation into the circumstances of my accident. My purpose in writing this letter is twofold. Firstly, I kindly request that you initiate immediate action to rectify the dangerous condition that caused my fall. This includes assessing and repairing any defective flooring, inadequate signage, or any other factors that contributed to the accident. Secondly, I implore you to review your store's safety protocols and preventative measures to ensure that similar incidents do not occur in the future. As a loyal customer, I believe it is vital for your establishment to prioritize the well-being and security of all patrons. Moreover, I strongly suggest that your store undertakes a comprehensive evaluation of the incident and takes appropriate actions to compensate for the damages and losses I have incurred. This encompasses covering my medical expenses, lost wages due to my inability to work, and any other associated costs resulting from the incident. It is my sincere hope that we can reach a fair and amicable resolution without resorting to legal proceedings. I trust in your commitment to customer satisfaction and I genuinely believe that this incident does not reflect the values and standards upheld by your establishment. I greatly appreciate your attention to this matter, and I kindly request a response detailing the steps you intend to take to address my concerns within [reasonable timeframe]. Thank you for your prompt attention to this matter. I eagerly await your response and a swift resolution to this unfortunate slip and fall incident. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.