Maricopa Arizona Ejemplo de carta para carta del cliente a la tienda sobre accidentes por resbalones y caídas - Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• County: Maricopa
• Control #: US-0626LR
• Format: Word

Description

Carta del cliente sobre accidente de resbalón y caída. Subject: Concern Regarding Slip and Fall Accident at [Store Name — Maricopa, Arizona] [Customer Name] [Customer Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, ZIP Code] Dear [Store Manager/Owner], I am writing to bring to your attention a slip and fall accident that occurred at your establishment, [Store Name], located in Maricopa, Arizona, on [Date of Incident]. I am a regular customer at your store and have always enjoyed the pleasant shopping experience your establishment provides. On the aforementioned date, I unfortunately had a severe accident due to an unsafe condition on your premises. I slipped and fell near the [specific location of the incident, e.g., entrance/aisle/restroom], resulting in various injuries and subsequent medical treatment. The incident has caused me physical pain, emotional distress, and unnecessary financial burden. The incident took place under circumstances that I believe could have been prevented. It is evident that the cause of my fall was [describe the hazardous condition, e.g., a wet floor, an unmarked cleaning spill, loose flooring, inadequate lighting, etc.]. I was not alerted or cautioned about this potential danger, nor were there any visible warning signs indicating a hazardous condition in the area. As a loyal customer of your store, I trust that you take the safety and well-being of your patrons seriously. However, the circumstances of this incident have left me feeling neglected and concerned about the store's commitment to maintaining a secure shopping environment. I would appreciate if you could address the following concerns promptly and thoroughly: 1. Acknowledge the incident and offer an apology for the inconvenience, physical pain, and emotional distress caused. 2. Conduct a thorough investigation to identify the cause of the accident and inspect the area to prevent any potential recurrence. 3. Provide details of any immediate corrective actions taken to ensure the safety of customers and prevent similar accidents. 4. Share information regarding the store's policies and maintenance protocols related to preventing slip and fall accidents. 5. Offer compensation for the medical expenses incurred as a result of the accident, including any out-of-pocket costs and potential future treatments. 6. Establish an open line of communication to keep me updated on the progress of your investigation and subsequent actions taken. I believe that addressing these concerns in a timely and appropriate manner will not only restore my faith in your store but also demonstrate your commitment to customer safety and satisfaction. Please respond to this matter within [reasonable timeframe, e.g., 10 business days] from the date of this letter. Kindly forward your response to either my email address ([Email Address]) or my contact number ([Phone Number]). Failure to respond or a lack of satisfactory resolution may result in further action being taken to protect my rights as a customer. I trust that you will handle this matter with the utmost seriousness it deserves. I look forward to your prompt attention and resolution to this issue to maintain a positive relationship with your store. Thank you for your immediate attention to this matter. Yours sincerely, [Customer Name]

Subject: Concern Regarding Slip and Fall Accident at [Store Name — Maricopa, Arizona] [Customer Name] [Customer Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, ZIP Code] Dear [Store Manager/Owner], I am writing to bring to your attention a slip and fall accident that occurred at your establishment, [Store Name], located in Maricopa, Arizona, on [Date of Incident]. I am a regular customer at your store and have always enjoyed the pleasant shopping experience your establishment provides. On the aforementioned date, I unfortunately had a severe accident due to an unsafe condition on your premises. I slipped and fell near the [specific location of the incident, e.g., entrance/aisle/restroom], resulting in various injuries and subsequent medical treatment. The incident has caused me physical pain, emotional distress, and unnecessary financial burden. The incident took place under circumstances that I believe could have been prevented. It is evident that the cause of my fall was [describe the hazardous condition, e.g., a wet floor, an unmarked cleaning spill, loose flooring, inadequate lighting, etc.]. I was not alerted or cautioned about this potential danger, nor were there any visible warning signs indicating a hazardous condition in the area. As a loyal customer of your store, I trust that you take the safety and well-being of your patrons seriously. However, the circumstances of this incident have left me feeling neglected and concerned about the store's commitment to maintaining a secure shopping environment. I would appreciate if you could address the following concerns promptly and thoroughly: 1. Acknowledge the incident and offer an apology for the inconvenience, physical pain, and emotional distress caused. 2. Conduct a thorough investigation to identify the cause of the accident and inspect the area to prevent any potential recurrence. 3. Provide details of any immediate corrective actions taken to ensure the safety of customers and prevent similar accidents. 4. Share information regarding the store's policies and maintenance protocols related to preventing slip and fall accidents. 5. Offer compensation for the medical expenses incurred as a result of the accident, including any out-of-pocket costs and potential future treatments. 6. Establish an open line of communication to keep me updated on the progress of your investigation and subsequent actions taken. I believe that addressing these concerns in a timely and appropriate manner will not only restore my faith in your store but also demonstrate your commitment to customer safety and satisfaction. Please respond to this matter within [reasonable timeframe, e.g., 10 business days] from the date of this letter. Kindly forward your response to either my email address ([Email Address]) or my contact number ([Phone Number]). Failure to respond or a lack of satisfactory resolution may result in further action being taken to protect my rights as a customer. I trust that you will handle this matter with the utmost seriousness it deserves. I look forward to your prompt attention and resolution to this issue to maintain a positive relationship with your store. Thank you for your immediate attention to this matter. Yours sincerely, [Customer Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.