San Diego California Ejemplo de carta para carta del cliente a la tienda sobre accidentes por resbalones y caídas - Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• County: San Diego
• Control #: US-0626LR
• Format: Word

Description

Carta del cliente sobre accidente de resbalón y caída. Dear [Store Manager], I hope this letter finds you in good health and high spirits. My name is [Customer Name], and I am writing to bring to your attention an unfortunate incident that occurred at your store located in San Diego, California. I believe it is crucial to inform you about my experience to ensure that steps are taken to prevent similar accidents in the future. On [Date], during my routine shopping visit to your esteemed store, I encountered a hazardous situation that led to a slip and fall accident. While browsing your aisles, I unintentionally slipped on a recently mopped floor in the household cleaning section. Despite the presence of a "Wet Floor" sign close to the area, it was quite inconspicuous due to its positioning, ultimately causing the incident. Regrettably, the accident resulted in significant physical injuries, including a sprained wrist and a deep bruise on my hip. The incident required immediate medical attention, resulting in medical expenses that I have enclosed for your reference. Moreover, I found myself unable to perform everyday tasks or fulfill work obligations, causing both physical and financial distress. Upon reflection, I believe it is essential to address the following concerns regarding the incident. Firstly, the position of the warning sign did not adequately inform customers of the potential danger. I recommend reevaluating the placement of such signs to ensure maximum visibility and attention from customers. Secondly, it is crucial to emphasize the importance of promptly cleaning any spills or hazards to prevent accidents. Regular monitoring and efficient response to such situations will undoubtedly minimize the likelihood of slip and fall incidents. I suggest further staff training or reevaluation of protocols to ensure a safer shopping environment. Lastly, I kindly request that you thoroughly review and update your store's surveillance camera footage for the date and time of the incident. This evidence could prove invaluable in determining the circumstances leading to the accident and any preventive measures that can be taken in the future. In conclusion, I would like to express my sincere hope that my unfortunate experience prompts you to take swift action in addressing the concerns mentioned above. I believe that by implementing necessary changes, you can ensure a safer shopping environment for all customers. I kindly request your prompt response regarding the reimbursement of my medical expenses and fair compensation for the physical and emotional distress caused. Please contact me at [Phone Number] or email me at [Email Address] to discuss this matter further. Thank you for your attention to this matter. I am confident that together, we can prevent such accidents from happening again and maintain the reputation of your esteemed store as a safe and customer-oriented establishment. Looking forward to your prompt response. Sincerely, [Customer Name]

Dear [Store Manager], I hope this letter finds you in good health and high spirits. My name is [Customer Name], and I am writing to bring to your attention an unfortunate incident that occurred at your store located in San Diego, California. I believe it is crucial to inform you about my experience to ensure that steps are taken to prevent similar accidents in the future. On [Date], during my routine shopping visit to your esteemed store, I encountered a hazardous situation that led to a slip and fall accident. While browsing your aisles, I unintentionally slipped on a recently mopped floor in the household cleaning section. Despite the presence of a "Wet Floor" sign close to the area, it was quite inconspicuous due to its positioning, ultimately causing the incident. Regrettably, the accident resulted in significant physical injuries, including a sprained wrist and a deep bruise on my hip. The incident required immediate medical attention, resulting in medical expenses that I have enclosed for your reference. Moreover, I found myself unable to perform everyday tasks or fulfill work obligations, causing both physical and financial distress. Upon reflection, I believe it is essential to address the following concerns regarding the incident. Firstly, the position of the warning sign did not adequately inform customers of the potential danger. I recommend reevaluating the placement of such signs to ensure maximum visibility and attention from customers. Secondly, it is crucial to emphasize the importance of promptly cleaning any spills or hazards to prevent accidents. Regular monitoring and efficient response to such situations will undoubtedly minimize the likelihood of slip and fall incidents. I suggest further staff training or reevaluation of protocols to ensure a safer shopping environment. Lastly, I kindly request that you thoroughly review and update your store's surveillance camera footage for the date and time of the incident. This evidence could prove invaluable in determining the circumstances leading to the accident and any preventive measures that can be taken in the future. In conclusion, I would like to express my sincere hope that my unfortunate experience prompts you to take swift action in addressing the concerns mentioned above. I believe that by implementing necessary changes, you can ensure a safer shopping environment for all customers. I kindly request your prompt response regarding the reimbursement of my medical expenses and fair compensation for the physical and emotional distress caused. Please contact me at [Phone Number] or email me at [Email Address] to discuss this matter further. Thank you for your attention to this matter. I am confident that together, we can prevent such accidents from happening again and maintain the reputation of your esteemed store as a safe and customer-oriented establishment. Looking forward to your prompt response. Sincerely, [Customer Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.