Subject: Tarrant Texas Slip and Fall Accident: Customer's Letter to the Store Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a distressing incident that occurred on [date of the accident] at your store located in Tarrant, Texas. I am compelled to express my concerns regarding the lack of safety measures that have led to a slip and fall accident, resulting in injuries and inconvenience. Firstly, let me share the context of the incident in detail. [Describe the accident, including the date, time, and location of the fall, as well as any contributing factors such as wet floors, inadequate signage, or damaged flooring.] As a result of this unfortunate incident, I sustained [describe injuries and their severity] and incurred medical expenses, loss of wages, and a significant amount of pain and suffering. It is disheartening to have experienced such an accident, especially within a reputable store like yours. I have been a loyal customer for [mention duration or frequency of patronage], and I have always appreciated the store's commitment to customer satisfaction. However, this accident has significantly impacted my perception of the store's commitment to safety and responsibility. Considering the aforementioned circumstances, there are a few matters I would like to address in this letter: 1. Compensation: I kindly request that the store covers the expenses incurred due to the accident. This includes medical bills, therapy costs, lost wages, transportation fees, and any other reasonable expenses related to the incident. 2. Investigation and Improvements: I strongly urge you to conduct a thorough investigation to determine the cause of the accident and take the necessary steps to prevent similar incidents in the future. This may involve implementing improved safety measures, such as regular floor inspections, ensuring proper signage, providing slip-resistant mats, or promptly addressing any defects in the flooring or display areas. 3. Store Liability: I would like to bring to your attention that the store may be held liable for the negligence that contributed to my injuries. I trust that you are aware of the legal responsibility businesses have to maintain a safe environment for their customers. While my intention is to reach an amicable resolution, I am prepared to seek legal advice if necessary. 4. Communication and Cooperation: I kindly request your cooperation throughout the resolution process. Therefore, I would appreciate periodic updates regarding any steps taken to address my concerns, as well as an acknowledgment of this letter within [mention a reasonable timeframe] from its receipt. I firmly believe that resolving this matter in a fair and just manner will not only safeguard future customers from similar accidents but also maintain the store's reputation as a safe and trustworthy establishment. I look forward to your prompt attention and a timely response. Please contact me at [your contact details] to arrange a meeting or discuss this matter further. Thank you in advance for your understanding and cooperation. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.