Subject: Apology for Error in Advertisement — Sincere Apologies for any Confusion Dear [Recipient's Name], I hope this letter finds you well. I am writing to personally apologize for an error that occurred in our recent advertisement promoting [product/service] in Bronx, New York. We deeply regret any inconvenience or confusion caused as a result. First and foremost, we value our esteemed customers like you and strive to provide accurate and reliable information at all times. Unfortunately, an oversight occurred during the production process, and an incorrect detail was unintentionally included in the advertisement. We take full responsibility for this mistake and would like to assure you that it was in no way intentional. We have conducted a thorough investigation to identify the root cause of this error and have implemented measures to prevent such mistakes from happening in the future. It should be noted that the incorrect statement referred to [briefly mention the nature of the error, e.g., incorrect pricing, wrong address, unavailable promotion]. Please accept our sincerest apologies for any inconvenience or confusion this may have caused. To rectify this situation, we have taken immediate steps to address the issue. We have already revised the advertisement with the accurate information and are working diligently to ensure its swift dissemination. Furthermore, we are proactively reaching out to all media platforms where the error appeared and requesting a correction to be published as soon as possible. As a token of our apology, we would like to extend a special offer to you as a valued customer of ours. [Mention a specific offer, such as a discount, free upgrade, or exclusive promotion] that you can avail yourself of as a gesture of our commitment to your satisfaction and loyalty. Please accept our heartfelt apologies once again. We truly value your business and the trust you have placed in us. Our team is dedicated to providing you with the highest level of service and ensuring such errors are avoided in the future. Should you require any further clarification or have any questions, please feel free to reach out to our customer service department at [phone number] or via email at [email address]. We are here to assist you and resolve any concerns you may have. Thank you for your understanding and continued support. We sincerely apologize for any inconvenience this error may have caused and remain committed to serving your needs promptly and efficiently. Yours sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.