Dear [Recipient], I am writing this letter to extend my sincerest apologies for an error that was made in our recent advertisement for [product/service] in Houston, Texas. We deeply regret any inconvenience or confusion this may have caused. First and foremost, please allow us to explain the circumstances that led to the error in question. [Provide a brief explanation of the mistake, such as incorrect pricing, wrong product images, misleading information, etc.]. We fully acknowledge that this was a clear oversight on our part, and we take full responsibility for the mistake. At [Company Name], we strive to maintain the highest level of professionalism and integrity in all aspects of our business. We deeply value our customers in Houston, Texas, and consistently seek to provide them with accurate and reliable information. It deeply pains us to have let you down in this instance. Rest assured, we have taken immediate action to rectify this error. [Describe the actions taken, such as correcting the advertisement, contacting the relevant platforms/media for correction, etc.]. We are committed to ensuring that this type of error does not recur in the future. In light of this unfortunate incident, we would like to offer our most sincere apologies to you, our valued customers in Houston, Texas. We deeply appreciate your understanding and continued support as we work diligently to regain your trust. As a token of our apology, we would like to offer you [specific compensation or special offer, if applicable]. We hope this gesture will demonstrate our commitment to your satisfaction and serve as an apology for any inconvenience caused. Once again, we apologize for any confusion, frustration, or inconvenience that may have arisen due to our error. We highly value your patronage and assure you that we are taking immediate measures to prevent such errors in the future. If you have any further concerns or questions, please feel free to reach out to our customer service team at [contact information]. We are here to address any outstanding issues and ensure your complete satisfaction. Thank you for your understanding and for giving us the opportunity to make things right. We remain committed to serving you with the highest level of professionalism and quality in the future. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information] Keywords: Houston, Texas, sample letter, apology, error, advertisement, regret, inconvenience, confusion, oversight, professionalism, integrity, customers, rectify, future, compensation, special offer, satisfaction, concerns, customer service, understanding.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.