Subject: Apology for Error in Advertisement — San Bernardino California Dear [Receiver's Name], I am writing this letter to extend my sincerest apologies and address a regrettable mistake made in a recent advertisement campaign in San Bernardino, California. We deeply regret any inconvenience or confusion this may have caused to you and the community. First and foremost, we take full responsibility for the error made in the advertisement. We understand the importance of accuracy and ensuring that our promotional materials provide reliable information. Please accept our apology for the negligence and oversight involved. At [Company/Organization Name], we value our customers and have always strived to maintain trust through transparent and honest communication. Unfortunately, due to an unforeseen technical glitch, the content in the advertisement was incorrect. We completely understand how this can be frustrating and misleading. We assure you that immediate steps have been taken to correct the error. The corrected advertisement has already been distributed, and we are doing everything in our power to rectify any misconceptions created by the mistake. Our team is also conducting a thorough review of our advertising procedures to prevent such occurrences in the future. We are committed to making things right and would like to offer our valued customers in San Bernardino, California a special discount or bonus offer as a token of our apology. This is just one way for us to show our sincere regret for any inconvenience caused. Please find enclosed a voucher/coupon that can be redeemed at any of our local stores in San Bernardino. We hope this gesture can help restore your faith in our brand and reestablish a positive relationship. Once again, we apologize for the error and any confusion it may have caused. We greatly value your patronage and trust. Rest assured, we remain fully dedicated to serving the San Bernardino community with the utmost integrity. Should you have any further inquiries or need assistance, please do not hesitate to contact our customer service department at [phone number] or via email at [email address]. We are committed to resolving any concerns promptly and ensuring your satisfaction. Thank you for your understanding and giving us an opportunity to rectify our mistake. We look forward to continuing to serve you in the future. Sincerely, [Your Name] [Your Title/Position] [Company/Organization Name] Keywords: San Bernardino California, advertisement error, apology letter, rectify mistake, customer satisfaction, trust, special discount, inconvenience, correction, transparency, reliable information, technical glitch, honesty, community, misunderstanding
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.