Nassau New York Ejemplo de carta de queja sobre empresas de mudanzas - Sample Letter Complaining about Movers

• Category: Cartas - No Legales - Quejas
• State: Multi-State
• County: Nassau
• Control #: US-0704LR
• Format: Word

Description

Carta quejándose de las empresas de mudanzas. Subject: Urgent Complaint Regarding Unprofessional Moving Service — Nassau, New York [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Name of Moving Company] [Address of Moving Company] [City, State, ZIP Code] Subject: Formal Complaint Regarding Unacceptable Moving Services Dear [Name of Moving Company], I am writing to express my utmost dissatisfaction with the moving services provided by your company in Nassau, New York, on [date of the move]. I believe it is crucial to bring several concerns to your attention, hoping for a swift resolution and rectification of the situation. First and foremost, I want to highlight the unprofessional conduct exhibited by your movers during the entire moving process. The team arrived late at the agreed-upon time, causing a significant delay in the packing and loading process. This disregard for punctuality caused unnecessary stress and inconvenience. Furthermore, the movers demonstrated a lack of proper handling and care for my belongings. Several items, including delicate furniture and valuable electronics, arrived at my new residence in Nassau, New York, in damaged condition. This level of incompetence is unacceptable, considering the explicit assurance I received prior to hiring your company that my possessions would be handled with the utmost care. Moreover, your movers exhibited a concerning lack of organization and efficiency during the unloading process. Boxes were haphazardly placed in different rooms, disregarding the clear labeling system we had implemented. As a result, I spent hours sorting through the mess, inevitably leading to misplaced and damaged items. Additionally, I must bring to your attention the significant overcharging. The final bill presented by your company far exceeded the initially agreed-upon estimate. This is a clear violation of our contractual agreement and reflects poorly on your company's integrity. I expect an immediate refund of the excess charges. Considering the inconveniences, damages, and unwarranted expenses I have incurred due to the substandard services rendered, I kindly request the following actions be taken to rectify the situation promptly: 1. Full reimbursement for the damages caused to my belongings during the move, as confirmed by an independent appraisal. 2. A refund of the excess charges billed, which were not initially disclosed or agreed upon. 3. Compensation for the time and effort spent in organizing and repairing damaged items. 4. A written apology for the inconvenience, stress, and negligence caused by your team. Please note that if these concerns are not addressed promptly and adequately, I will have no choice but to escalate this matter through legal channels and notify relevant consumer protection agencies, as I believe your company has clearly breached our contractual agreement and failed to provide the promised level of service. I expect a written response detailing the steps you will take to address my grievances no later than [reasonable deadline, typically 10-14 days from the date of the letter]. Failure to respond within the specified timeframe or an unsatisfactory resolution will leave me with no choice but to pursue further action. I trust that you will handle this matter seriously and expediently to maintain the reputation of your company. I believe that an amicable resolution can be reached, and I hope we can avoid any further complications. Thank you for your immediate attention to this matter. Sincerely, [Your Name]

Subject: Urgent Complaint Regarding Unprofessional Moving Service — Nassau, New York [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Name of Moving Company] [Address of Moving Company] [City, State, ZIP Code] Subject: Formal Complaint Regarding Unacceptable Moving Services Dear [Name of Moving Company], I am writing to express my utmost dissatisfaction with the moving services provided by your company in Nassau, New York, on [date of the move]. I believe it is crucial to bring several concerns to your attention, hoping for a swift resolution and rectification of the situation. First and foremost, I want to highlight the unprofessional conduct exhibited by your movers during the entire moving process. The team arrived late at the agreed-upon time, causing a significant delay in the packing and loading process. This disregard for punctuality caused unnecessary stress and inconvenience. Furthermore, the movers demonstrated a lack of proper handling and care for my belongings. Several items, including delicate furniture and valuable electronics, arrived at my new residence in Nassau, New York, in damaged condition. This level of incompetence is unacceptable, considering the explicit assurance I received prior to hiring your company that my possessions would be handled with the utmost care. Moreover, your movers exhibited a concerning lack of organization and efficiency during the unloading process. Boxes were haphazardly placed in different rooms, disregarding the clear labeling system we had implemented. As a result, I spent hours sorting through the mess, inevitably leading to misplaced and damaged items. Additionally, I must bring to your attention the significant overcharging. The final bill presented by your company far exceeded the initially agreed-upon estimate. This is a clear violation of our contractual agreement and reflects poorly on your company's integrity. I expect an immediate refund of the excess charges. Considering the inconveniences, damages, and unwarranted expenses I have incurred due to the substandard services rendered, I kindly request the following actions be taken to rectify the situation promptly: 1. Full reimbursement for the damages caused to my belongings during the move, as confirmed by an independent appraisal. 2. A refund of the excess charges billed, which were not initially disclosed or agreed upon. 3. Compensation for the time and effort spent in organizing and repairing damaged items. 4. A written apology for the inconvenience, stress, and negligence caused by your team. Please note that if these concerns are not addressed promptly and adequately, I will have no choice but to escalate this matter through legal channels and notify relevant consumer protection agencies, as I believe your company has clearly breached our contractual agreement and failed to provide the promised level of service. I expect a written response detailing the steps you will take to address my grievances no later than [reasonable deadline, typically 10-14 days from the date of the letter]. Failure to respond within the specified timeframe or an unsatisfactory resolution will leave me with no choice but to pursue further action. I trust that you will handle this matter seriously and expediently to maintain the reputation of your company. I believe that an amicable resolution can be reached, and I hope we can avoid any further complications. Thank you for your immediate attention to this matter. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.