Dear [Moving Company's Name], I am writing this letter to express my utmost dissatisfaction with the services provided by your company during my recent move from Oakland, Michigan. I must inform you that the level of unprofessional ism and carelessness displayed by your movers has left me deeply disappointed. Firstly, upon arrival, the movers seemed ill-prepared and disorganized. They lacked the necessary equipment and materials to safely transport my belongings, which resulted in significant damage to several of my personal items. Additionally, they did not follow the agreed-upon schedule, leading to unnecessary delays and causing considerable inconvenience to me and my family. Moreover, I was shocked by the lack of respect shown towards my property. The movers handled my possessions carelessly, ignoring fragile labels and tossing boxes around without any regard for their contents. As a result, valuable items were either broken or irreparably damaged. This level of negligence is completely unacceptable. Furthermore, the movers exhibited a complete lack of professionalism and courtesy. They were constantly on their phone, engaged in personal conversations, and failed to communicate effectively with me regarding the status of the move. Such behavior is unprofessional and shows a complete lack of respect for customers. Given the numerous issues I have encountered with your company, I expect a prompt resolution to this matter. I insist on receiving a full refund for the damaged items, as well as compensation for the inconvenience caused. Furthermore, I request that you take immediate action to address the unprofessional behavior and lack of training displayed by your movers. I must emphasize that I am extremely dissatisfied with the service provided by your company and will not hesitate to share my negative experience with others in the Oakland, Michigan community. As a reputed moving company, it is crucial that you take customer feedback seriously and strive for improvements. I look forward to receiving a response from you within [appropriate timeframe]. Please be advised that if a satisfactory resolution is not reached, I will not hesitate to escalate my complaint through legal means. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.