[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Loan Service/Company Name] [Their Address] [City, State, ZIP] Subject: Notice of Intent to Pursue Legal Action Concerning Loan Dear [Loan Service/Company Name], I hope this letter finds you well. I am writing this formal notice to express my deep concern regarding the issues I have been facing with my loan from your institution. After thorough examination and numerous attempts to rectify the situation, I have reluctantly reached a point where legal action may be necessary to resolve this matter. Loan Details: — Loan Account Number: [Account Number— - Loan Type: [Mortgage/Personal/Auto/Business] — Principal Amount: [Principal Amount— - Loan Agreement Date: [Loan Agreement Date] Issue Description: I have been faithfully adhering to the terms and conditions outlined in the loan agreement since its inception. However, despite my consistent and timely payments, I have encountered several problematic occurrences which I believe have significantly breached the terms of our agreement: 1. Incorrect Application of Payments: There have been multiple instances where my loan payments have not been accurately applied to my account. This has led to discrepancies in my outstanding balance and has had a detrimental impact on my financial stability. 2. Inadequate Customer Service: Despite numerous attempts to contact your customer service representatives, I have faced extended wait times, unhelpful responses, and a lack of resolution to my concerns. This substandard level of service has only aggravated the existing problems and left me feeling frustrated and unheard. 3. Breach of Contractual Obligations: It has come to my attention that your institution has breached several contractual obligations outlined in the loan agreement. These include, but are not limited to, failure to provide necessary loan statements and charging unjustified fees. In light of the aforementioned issues, I kindly request that you take immediate action to rectify these problems in a prompt and satisfactory manner. I urge you to reconsider your approach and provide an appropriate resolution to my concerns within [reasonable timeframe, usually 30 days]. Failure to address these matters adequately may leave me with no alternative but to pursue legal action against your institution. Please be aware that additional legal measures will involve unforeseen expenses, potential damages, and tarnished reputation for your organization. It is my sincere hope that we can resolve this matter amicably without resorting to legal action. I believe that open communication and cooperation can lead to a mutually beneficial solution. I expect to receive a written acknowledgment of this letter within [appropriate timeline]. Should I not receive a satisfactory response within the specified timeframe, I will be left with no choice but to escalate this issue further. Thank you for your prompt attention to this matter. I look forward to your immediate action and an amicable resolution. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.