[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Recipient's Address] [City, State, ZIP Code] Re: Legal Action Concerning Loan for San Antonio, Texas Branch Dear [Recipient's Name], I hope this letter finds you well. I am writing to you today to formally address a matter of utmost concern regarding a loan agreement made with [Bank/Financial Institution's Name] for the San Antonio, Texas branch. This letter serves as a formal notice of my intention to pursue legal action in response to the violations and grievances outlined further below. It has come to my attention that the loan agreement, entered into on [Loan Agreement Date], has not been executed in accordance with the terms agreed upon between the parties involved. Despite timely submitting all necessary documentation and fulfilling my obligations as a borrower, I have encountered several issues that deem legal intervention necessary. The loan was obtained under the agreement that [state the agreed-upon terms and conditions of the loan]. However, I have encountered substantial difficulties due to the following violations and misconduct observed: 1. Misrepresentation of Loan Terms: The loan agreement presented to me at the time of signing did not accurately reflect the terms and conditions discussed during the negotiation phase. This disconnection between the oral representations and the written agreement has caused significant financial and mental distress. 2. Breach of Contract: The [Bank/Financial Institution's Name] has failed to uphold their end of the contractual obligations by providing deficient services, such as [provide specific instances of unsatisfactory service or breaches of contract]. These inadequacies have severely impacted my ability to meet the loan's obligations and have resulted in avoidable financial losses. 3. Unfair Collection Practices: The San Antonio, Texas branch has engaged in unfair and aggressive collection practices by [provide specific instances of unfair practices, such as harassment, misrepresentation, or unauthorized charges]. These actions are not only unethical but also violate the Fair Debt Collection Practices Act. 4. Failure to Provide Adequate Resolution: Despite my repeated attempts to address these issues with the management and customer service representatives, no satisfactory resolution has been offered. This failure to rectify the situation indicates a lack of willingness to cooperate and fulfill their responsibilities as a lending institution. Given the severity and the numerous violations mentioned above, it is with regret that I inform you of my decision to pursue legal action to protect my rights and seek appropriate compensation for the damages I have suffered. Should you be open to a resolution outside the courtroom, I am willing to consider alternative options, such as early mediation or a renegotiation of the loan terms, if they are fair and equitable. I expect that you take this matter seriously and initiate immediate investigations into the concerns raised. Furthermore, I request that you provide a written response within [state a reasonable timeframe] outlining your course of action to resolve this matter before I proceed with legal proceedings. Kindly acknowledge receipt of this letter and provide confirmation of your intent to address my concerns. Failure to respond or address these issues adequately may result in further legal action, entailing not only financial implications but also damage to your institution's reputation. Thank you for your attention to this crucial matter. I look forward to a prompt and satisfactory resolution. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.