Miami-Dade Florida Formulario de escalamiento de devolución de llamada - Call Back Escalation Form

State:
Multi-State
County:
Miami-Dade
Control #:
US-125-AZ
Format:
Word
Instant download

Description

Descargar en formato PDF o Word rellenable.

Miami-Dade Florida Call Back Escalation Form is a valuable tool designed to efficiently address and resolve customer concerns or issues related to the Miami-Dade County services. This form serves as a reliable means of escalating the request or complaint to a higher level of management, ensuring that it receives the required attention and priority. The Miami-Dade Florida Call Back Escalation Form gathers essential information from the customer, such as their full name, contact details, nature of the issue, and any relevant documentation or evidence. This enables the customer service team to comprehensively understand the problem and swiftly take action to resolve it. Different types or categories of Miami-Dade Florida Call Back Escalation Forms may include: 1. Service Disruption Escalation Form: This form is applicable when customers experience disruptions or interruptions in the delivery of services provided by Miami-Dade County. For instance, this might include issues related to water supply, power outages, road closures, or public transport delays. 2. Billing and Payment Escalation Form: This form specifically caters to customers who encounter concerns related to their bills, taxes, or payments in relation to Miami-Dade County services. Customers can utilize this form to address errors in billing, disputes over charges, or difficulties in payment processing. 3. Customer Service Experience Escalation Form: Customers who have had unsatisfactory experiences with the customer service provided by Miami-Dade County can use this form to escalate their concerns. This form aims to rectify any lapses in service delivery, unprofessional behavior, or inadequate responses received from the initial customer service representatives. 4. Safety and Security Escalation Form: This specific form covers issues concerning public safety and security within Miami-Dade County. Customers can utilize this form to report incidents related to crime, neighborhood security, emergency situations, or any other concerns jeopardizing the well-being of individuals or the community. It is crucial to provide accurate and detailed information when filling out the Miami-Dade Florida Call Back Escalation Form. This ensures that the concerned department or management can promptly review the issue and take necessary steps to address it. Using this form effectively aids in establishing a seamless communication channel between customers and the administration, leading to improved service standards and customer satisfaction in Miami-Dade County.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.

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FAQ

Llame al Centro de servicio al cliente de SunPass al 1-888-TOLL-FLA (1-888-865-5352) para comprar y activar un transponder de SunPass. Se le enviara por correo dentro de 4 a 5 dias habiles.

Ingrese su nombre de usuario o numero de cuenta y el codigo postal de su cuenta a continuacion. Ingrese su numero de cuenta o de transponder y el codigo postal de su cuenta a continuacion.

El transponder portatil SunPass PRO2122 se puede comprar en linea, por telefono al 1-888-TOLL-FLA (1-888-865-5352), o en persona y en varias tiendas minoristas convenientes en Florida.

Si no se paga un aviso de cobro de peajes antes de la fecha de vencimiento, se calculara un cargo administrativo adicional de $2.50 y la emision de un segundo aviso.

El transponder es el tag (Etiqueta) que contiene un numero de serie unico que identifica a la unidad de la empresa transportista que esta llevando a cabo la operacion de comercio exterior.

Usted tambien puede llamar al Centro de servicio al cliente de SunPass al 1-888-TOLL-FLA (1-888-865-5352).

Si usted tiene una cuenta prepagada con una agencia asociada, haga clic a continuacion en Pagar Factura para pagar el saldo adeudado. Para evitar recibir avisos en el futuro, se recomienda que se comunique con la agencia con la que tiene su cuenta prepagada para asegurarse de que esta en buen estado.

Para verificar si SunPass ha emitido una retencion de registro en su vehiculo y el monto adeudado, a continuacion ingrese su Numero de placa del vehiculo y el Apellido del propietario registrado del vehiculo . El monto total adeudado debe pagarse para poder remover la retencion de registro.

Para localizar su cuenta o numero de transponder, usted puede iniciar sesion en su cuenta usando el sitio web o la aplicacion movil, visitar un Centro de atencion al cliente o comunicarse con el Centro de servicio al cliente de SunPass al 1-888-TOLL-FLA (1-888-865- 5352).

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Miami-Dade Florida Formulario de escalamiento de devolución de llamada