The San Antonio Texas Master SaaS and Services Agreement is a legally binding agreement that outlines the terms and conditions between a software as a service (SaaS) provider and a customer in San Antonio, Texas. This agreement sets forth the rights, responsibilities, and obligations of both parties involved in the provision and use of SaaS and related services. The agreement typically includes key elements such as: 1. Parties involved: The agreement identifies the SaaS provider, which is the company offering the software and services, and the customer, who is seeking to utilize the SaaS solution. 2. Scope of services: The agreement details the specific SaaS solution being provided, including any modules, features, or functionalities, as well as any additional services offered by the provider. 3. Subscription and payment terms: This section specifies the subscription details, including pricing, payment schedule, and any applicable taxes or fees. It may also cover provisions related to automatic renewals, cancellation, and penalties for non-payment. 4. Intellectual property rights: The agreement defines the ownership and protection of intellectual property rights associated with the SaaS solution. It may outline the restrictions on using, reproducing, or distributing the software and related assets. 5. Data privacy and security: This section addresses the obligations and responsibilities of both parties regarding the handling, storage, and protection of customer data. It may include provisions related to data backup, confidentiality, compliance with applicable laws, and potential liability in case of data breaches. 6. Support and maintenance: The agreement may outline the level of technical support and maintenance services provided by the SaaS provider, including response times, issue resolution processes, and availability commitments. 7. Limitations of liability: This portion sets forth the limitations on the SaaS provider's liability for any damages or losses incurred by the customer, including exclusions of certain types of damages or an overall maximum liability cap. Different types or variations of the San Antonio Texas Master SaaS and Services Agreement may exist depending on the specific industry or sector in which the SaaS provider operates. Examples include agreements tailored for healthcare SaaS solutions, financial services SaaS solutions, or technology-based SaaS solutions, each with industry-specific provisions and compliance requirements. It is essential for both the SaaS provider and the customer to review and negotiate the terms of the agreement carefully to ensure that their respective rights, obligations, and expectations are adequately addressed. Seeking legal advice, especially in areas such as intellectual property, data privacy, and liability, is recommended to ensure compliance with applicable local and state laws.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.