Maricopa Arizona Software Assurance Agreement (MASADA) is a contractual agreement established between Maricopa County and software vendors to ensure the ongoing use, maintenance, and support of various software products. This agreement aims to provide the county with consistent access to updated versions, patches, and technical assistance for licensed software. Under the MASADA, there are different types of agreements tailored for specific software requirements: 1. Enterprise Software Assurance Agreement: This type of agreement covers a wide range of enterprise-level software applications used by various county departments and agencies. It includes software such as Microsoft Office Suite, data management systems, graphic design tools, project management software, and other essential business applications. The Enterprise Software Assurance Agreement ensures that the county remains up-to-date with the latest software enhancements and receives technical support whenever needed. 2. Public Safety Software Assurance Agreement: This agreement focuses on software used by law enforcement agencies, fire departments, emergency medical services, and other public safety entities in Maricopa County. It includes software solutions for computer-aided dispatch (CAD), records management systems (RMS), crime analysis tools, emergency communication software, and more. The Public Safety Software Assurance Agreement ensures that critical public safety operations run smoothly with the help of reliable software and consistent technical support. 3. Infrastructure Software Assurance Agreement: This agreement covers software products used for managing the County's network infrastructure, servers, storage systems, virtualization platforms, and backup solutions. It includes software from vendors like Cisco, VMware, Oracle, and Juniper Networks. The Infrastructure Software Assurance Agreement ensures that Maricopa County's IT infrastructure remains reliable, secure, and up-to-date, enabling efficient communication, data storage, and accessibility across various departments. 4. Geographic Information System (GIS) Software Assurance Agreement: This agreement focuses on GIS software that enables the County to capture, analyze, and display spatial and geographic data. It includes software such as Esri's Arc GIS, CGIS, and other geospatial tools. The GIS Software Assurance Agreement ensures that Maricopa County's GIS applications function accurately and reliably, allowing efficient land planning, emergency response, transportation management, and other location-based services. Overall, the Maricopa Arizona Software Assurance Agreement plays a crucial role in maintaining the operational efficiency, security, and performance of various software applications used by Maricopa County. By having these agreements in place, the county can ensure seamless software updates, comprehensive technical support, and optimized utilization of software assets throughout its departments and agencies.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.Maricopa Arizona Acuerdo de garantía de software - Software Assurance Agreement
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