The Cook Illinois Stored Value Product Agreement and Disclosures is a comprehensive document that outlines the terms and conditions associated with the Cook Illinois Stored Value Product. This agreement is designed to provide users with a detailed understanding of how the stored value product works, including its features, limitations, and obligations. Key topics covered in the Cook Illinois Stored Value Product Agreement and Disclosures include: 1. Description: This section provides an overview of the Cook Illinois Stored Value Product, explaining its purpose and benefits. It explains that the stored value product is a prepaid payment tool that allows users to load funds onto a card for use within Cook Illinois transportation services. 2. Activation and Registration: This part of the agreement explains the process of activating and registering the stored value product. It outlines the necessary steps to set up an account, including providing personal information and agreeing to the terms and conditions. 3. Funding Methods: The agreement details the various ways in which users can fund their stored value product. This may include options such as credit card payments, bank transfers, or cash deposits at designated locations. 4. Card Usage: This section outlines how the stored value product can be used within Cook Illinois transportation services. It covers topics such as fare deduction, maximum transaction limits, and any restrictions on usage (e.g., purchasing certain types of tickets or passes). 5. Damaged, Lost, or Stolen Cards: The agreement addresses the steps users should take in the event of a damaged, lost, or stolen card. It may include instructions on how to report the issue, request a replacement card, or get a refund for any remaining balance. 6. Fees and Charges: This part of the agreement highlights the applicable fees and charges associated with the use of the stored value product. It may include transaction fees, reload fees, or any other charges that users should be aware of. 7. Termination and Refunds: The agreement clarifies the conditions under which either party can terminate the agreement. It also explains the process for requesting a refund of any remaining balance in the stored value account. It is important to note that there may be different types or versions of the Cook Illinois Stored Value Product Agreement and Disclosures, tailored to specific user groups, such as individual customers, corporate clients, or educational institutions. These versions may differ slightly in their terms, eligibility criteria, or additional features offered. By thoroughly reviewing the Cook Illinois Stored Value Product Agreement and Disclosures, users can gain a comprehensive understanding of how the program works and make informed decisions regarding its usage.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.