A Harris Texas Software Support Services Agreement by Licensor is a legal contract that outlines the terms and conditions agreed upon between the licensor and the licensee regarding the software support services provided by Harris Texas. This agreement ensures that the licensee receives technical assistance and maintenance for the software they have obtained from the licensor. The Harris Texas Software Support Services Agreement by Licensor primarily focuses on the scope and duration of the support services provided. It includes provisions related to software updates, bug fixes, and troubleshooting assistance, ensuring that the software remains functional and up-to-date. Keywords: Harris Texas, software support services agreement, licensor, licensee, technical assistance, maintenance, software updates, bug fixes, troubleshooting assistance. Types of Harris Texas Software Support Services Agreement by Licensor: 1. Basic Software Support Services Agreement: This agreement provides essential maintenance and support services, including bug fixes and basic technical assistance, ensuring the software's functionality and stability. 2. Advanced Software Support Services Agreement: This agreement offers more comprehensive support services, which may include regular software updates, priority customer support, and advanced troubleshooting assistance. It is suitable for businesses with complex software needs or critical operations relying heavily on the software. 3. Customized Software Support Services Agreement: In cases where the licensee requires specific support and maintenance provisions to meet their unique software requirements, a customized agreement can be negotiated. This type of agreement tailors the support services to fit the licensee's specific needs and can include provisions like extended customer support hours or additional on-site assistance. 4. Extended Support Services Agreement: For software that is no longer under standard support but still in use by the licensee, an extended support agreement can be entered into. This agreement provides extended maintenance, bug fixes, and technical assistance beyond the agreed-upon support period to ensure the licensee can continue using the software effectively. Overall, the Harris Texas Software Support Services Agreement by Licensor is a crucial document that establishes the responsibilities and obligations of both the licensor and the licensee, ensuring that the software remains functional and supported throughout its usage.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.