Los Angeles California Acuerdo de servicios de soporte de software por parte del licenciante - Software Support Services Agreement by Licensor

State:
Multi-State
County:
Los Angeles
Control #:
US-KWP-0055
Format:
Word
Instant download

Description

Acuerdo de soporte de software al licenciatario por el licenciante. Tarifa por incidente de soporte.

Los Angeles California Software Support Services Agreement by Licensor is a comprehensive and legally binding document that outlines the terms and conditions governing software support services provided by the licensor in Los Angeles, California. This agreement is designed to ensure a smooth and efficient software support experience for the licensee. The Los Angeles California Software Support Services Agreement by Licensor covers a range of services provided by the licensor, such as help desk support, bug fixes, software updates, and remote assistance. By entering into this agreement, the licensee gains access to technical expertise and assistance from the licensor to resolve any software-related issues or problems. The agreement establishes the scope of the software support services offered. It defines the licensor's responsibilities, which may include providing regular updates, addressing software bugs or errors, and offering troubleshooting support. The licensee's responsibilities, such as providing necessary information or access to systems, are also outlined in the agreement. Keywords: Los Angeles, California, software support services, agreement, licensor, comprehensive, terms and conditions, help desk support, bug fixes, software updates, remote assistance, technical expertise, troubleshooting. Different types of Los Angeles California Software Support Services Agreement by Licensor may include variations based on the specific software being supported, the duration of the agreement, and the pricing model. Each type of agreement will have its own unique terms and conditions tailored to address the specific needs and requirements of the licensee and licensor. For example, there may be different agreements for enterprise software support services, SaaS (Software-as-a-Service) support services, or specific industry software support services. Each agreement type may have additional clauses related to data privacy, security, liability, and intellectual property rights. In summary, the Los Angeles California Software Support Services Agreement by Licensor is a crucial contract that ensures efficient and effective software support services to meet the licensee's needs. Choosing the appropriate agreement type based on the software and requirements is crucial for a successful partnership between the licensee and licensor.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.
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FAQ

La contratacion de software es aquella que suele presentar el mayor numero de complicaciones. Muchas veces hemos visto que grandes cantidades de recursos se han destinado a un software que al final no es utilizado o es subutilizado.

Contenido del contrato de software Objeto del contrato de software, debiendo prestar especial atencion a si el uso del software es interno o se autoriza para dar servicios a terceros. Duracion. Tratamiento de propiedad intelectual (marcas, know how, etc.). Clausula de confidencialidad.

Lo primero seria ver si el software es: freeware (cuyas licencias son gratuitas); shareware (son gratuitas, pero con funcionamiento limitado); libre (puede ser cambiado, usado y redistribuido con las modificaciones); propietario (tanto de codigo abierto.

Este es el Acuerdo completo entre el Proveedor y Usted en relacion con el Software y sustituye a cualquier representacion, discusion, emprendimiento, comunicacion o publicidad previos relacionados con el Software.

Los Acuerdo de Licencia de Usuario Final son importantes para proteger los derechos del licenciador o titular de una empresa y son fundamentales para establecer las reglas de uso y gestionar las expectativas del usuario final.

Las licencias de software son un contrato entre el autor de un programa informatico y los usuarios del mismo. En ellas se establecen los terminos, condiciones y clausulas que se deben cumplir para poder usar ese programa y cada usuario que se descarga, instala, copia o lo utiliza debe aceptar esas condiciones.

Clases de contratos informaticos Contrato informatico de hosting. Contrato informatico de outsourcing. Contratos informaticos sobre el software. Contratos informaticos de desarrollo de programas. Contrato de mantenimiento informatico. Contrato de escrow. Contrato de auditoria informatica.

Lo primero seria ver si el software es: freeware (cuyas licencias son gratuitas); shareware (son gratuitas, pero con funcionamiento limitado); libre (puede ser cambiado, usado y redistribuido con las modificaciones); propietario (tanto de codigo abierto.

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El contrato de licencia de uso de marca es aquel por el cual el titular de una marca, llamado licenciante, concede a otra u otras personas, llamados licenciatarios, el uso de una marca registrada o en tramite por un periodo de tiempo determinado a cambio de una contraprestacion.

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Los Angeles California Acuerdo de servicios de soporte de software por parte del licenciante