Santa Clara California Software Support Services Agreement by Licensor is a legal contract that outlines the terms and conditions governing the provision of software support services in Santa Clara, California. This agreement is entered into between the licensor, who is the provider of the software, and the licensee, who is the recipient of the software support services. In this agreement, the licensor agrees to provide various software support services to the licensee, aiming to ensure the proper functioning and maintenance of the licensed software. These services may include technical support, troubleshooting, bug fixes, updates, upgrades, and consultations on software-related issues. The Santa Clara California Software Support Services Agreement by Licensor typically includes several essential components: 1. Service Scope: This section describes the nature and scope of the software support services provided by the licensor. It outlines the specific services to be delivered and any applicable service level agreements (SLAs) or performance metrics. 2. Service Fees and Payment Terms: Here, the agreement details the fees associated with the software support services and the frequency and method of payment. It may outline any additional charges for services rendered outside the agreed-upon scope. 3. Term and Termination: This section outlines the duration of the agreement and the conditions under which either party can terminate the contract, including termination for breach or non-payment. 4. Intellectual Property Rights: This clause clarifies the ownership and rights to the licensed software and any improvements or modifications made during the software support services. It may also address confidential information and non-disclosure obligations. 5. Limitation of Liability: This component outlines the limitations and exclusions of liability for both parties in relation to the software support services, including any disclaimers of warranties. 6. Confidentiality: The agreement typically includes provisions regarding the treatment of confidential information shared between the licensor and the licensee during the provision of software support services. Other types or variations of the Santa Clara California Software Support Services Agreement by Licensor may include specific provisions tailored to different industries or software types. For example, there may be separate agreements for cloud-based software support services, open-source software support services, or customized software support services. In conclusion, the Santa Clara California Software Support Services Agreement by Licensor is a contractual agreement that governs the provision of software support services in Santa Clara, California. It outlines the obligations, responsibilities, and rights of both the licensor and licensee, ensuring a transparent and mutually beneficial relationship during the provision of software support services.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.Santa Clara California Acuerdo de servicios de soporte de software por parte del licenciante - Software Support Services Agreement by Licensor
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