Wake North Carolina Acuerdo de nivel de servicio de hospedaje de aplicaciones - Application Hosting Service Level Agreement

• Category: Tecnología - Informática e Internet
• State: Multi-State
• County: Wake
• Control #: US-KWP-0070
• Format: Word

Description

This form is an Application for Hosting a Service Level Agreement. The licensee agrees to provide the end-user with access to such hardware, software, and network connections that may be required. The document also provides that the licensee is given up to five gig of disk space and the licensee will be responsible for additional disk space. The parties expressly recognize that the Internet contains unedited materials, some of which are unlawful, indecent, or offensive to the licensee, and access to such materials by the licensee is done at the licensee's sole risk. Wake North Carolina Application Hosting Service Level Agreement (SLA) is a detailed agreement that outlines the terms and conditions between Wake North Carolina and its clients regarding the hosting and management of applications. It sets expectations, service levels, and responsibilities to ensure the delivery of high-quality services. Keywords: Wake North Carolina, Application Hosting, Service Level Agreement, SLA, clients, hosting, management, expectations, service levels, responsibilities, high-quality services. Types of Wake North Carolina Application Hosting SLA: 1. Basic SLA: This type of SLA offers standard hosting services with guaranteed uptime, regular backups, and limited customer support. The basic SLA is suitable for small businesses or individuals with simple application hosting requirements. 2. Enhanced SLA: The enhanced SLA provides a more comprehensive range of services, including improved performance guarantees, proactive monitoring, faster response times, and enhanced technical support. It is designed for medium-sized businesses or organizations that rely heavily on their hosted applications. 3. Customized SLA: Wake North Carolina also offers customized SLAs tailored to meet specific requirements of clients. These SLAs can include additional services such as disaster recovery planning, scalability options, security audits, and specialized technical support. Customized SLAs are ideal for large enterprises with complex application hosting needs. 4. Managed SLA: The managed SLA is a comprehensive package that covers not only application hosting but also the end-to-end management of the hosted applications. It includes services like application deployment, performance optimization, regular updates, security patching, 24/7 monitoring, and dedicated account management. This SLA type is suitable for businesses that want to offload the entire application management responsibility to Wake North Carolina. 5. High Availability SLA: For businesses requiring maximum uptime and reliability, Wake North Carolina offers a high availability SLA. This agreement ensures redundant infrastructure, load balancing, automatic failover systems, and continuous monitoring to minimize any potential downtime. It is ideal for organizations with mission-critical applications that cannot afford any service interruptions. In summary, Wake North Carolina Application Hosting SLA provides clients with various options to match their specific needs and requirements. Whether clients are looking for a basic hosting agreement or a comprehensive managed solution, Wake North Carolina offers a range of SLAs to ensure the smooth and reliable hosting of applications.

Wake North Carolina Application Hosting Service Level Agreement (SLA) is a detailed agreement that outlines the terms and conditions between Wake North Carolina and its clients regarding the hosting and management of applications. It sets expectations, service levels, and responsibilities to ensure the delivery of high-quality services. Keywords: Wake North Carolina, Application Hosting, Service Level Agreement, SLA, clients, hosting, management, expectations, service levels, responsibilities, high-quality services. Types of Wake North Carolina Application Hosting SLA: 1. Basic SLA: This type of SLA offers standard hosting services with guaranteed uptime, regular backups, and limited customer support. The basic SLA is suitable for small businesses or individuals with simple application hosting requirements. 2. Enhanced SLA: The enhanced SLA provides a more comprehensive range of services, including improved performance guarantees, proactive monitoring, faster response times, and enhanced technical support. It is designed for medium-sized businesses or organizations that rely heavily on their hosted applications. 3. Customized SLA: Wake North Carolina also offers customized SLAs tailored to meet specific requirements of clients. These SLAs can include additional services such as disaster recovery planning, scalability options, security audits, and specialized technical support. Customized SLAs are ideal for large enterprises with complex application hosting needs. 4. Managed SLA: The managed SLA is a comprehensive package that covers not only application hosting but also the end-to-end management of the hosted applications. It includes services like application deployment, performance optimization, regular updates, security patching, 24/7 monitoring, and dedicated account management. This SLA type is suitable for businesses that want to offload the entire application management responsibility to Wake North Carolina. 5. High Availability SLA: For businesses requiring maximum uptime and reliability, Wake North Carolina offers a high availability SLA. This agreement ensures redundant infrastructure, load balancing, automatic failover systems, and continuous monitoring to minimize any potential downtime. It is ideal for organizations with mission-critical applications that cannot afford any service interruptions. In summary, Wake North Carolina Application Hosting SLA provides clients with various options to match their specific needs and requirements. Whether clients are looking for a basic hosting agreement or a comprehensive managed solution, Wake North Carolina offers a range of SLAs to ensure the smooth and reliable hosting of applications.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.