This form is a License Subscription Agreement with Service Level Options. The licensor grants to the licensee a license to use certain software programs and related documentation. The license pricing will be based on monthly subscription fees and the license setup fee. The licensee also acknowledges that the licensed software is highly confidential proprietary information and trade secrets of the licensor and disclosure of the information will result in serious injury to the licensor.
Harris Texas License Subscription Agreement with Service Level Options: A Comprehensive Overview The Harris Texas License Subscription Agreement with Service Level Options is a legally binding contract that outlines the terms and conditions of using Harris Texas software products and services. This agreement is designed to ensure a smooth and productive working relationship between Harris Texas and its clients. Key Features: 1. License Subscription: Under this agreement, clients gain access to the licensed software products and services developed by Harris Texas. The subscription terms may vary depending on the specific software package chosen by the client. 2. Service Level Options: Harris Texas offers different service level options to provide clients with tailored support and services that meet their unique requirements. These service level options ensure prompt assistance, timely updates, and seamless operation of the licensed software. 3. Support and Maintenance: The agreement includes provisions for support and maintenance of the software. Harris Texas provides various levels of technical assistance, such as troubleshooting, bug fixes, and enhancements to ensure the software operates at its peak performance. 4. Service Level Agreements (SLAs): Service Level Agreements define the performance standards and expectations between Harris Texas and its clients. These SLAs outline response times, availability, uptime, and other critical metrics to ensure a high level of service delivery. 5. System Integration: For clients who require seamless integration of Harris Texas software with their existing systems, the agreement offers options for system integration services. This ensures that the software is seamlessly incorporated into the client's workflow and operations. Types of Harris Texas License Subscription Agreement with Service Level Options: 1. Basic Subscription Agreement: This agreement provides clients with standard access to Harris Texas software and basic service level options, including limited support and maintenance services. 2. Premium Subscription Agreement: Clients opting for this agreement receive enhanced service level options, such as prioritized support, faster response times, and extended technical assistance. This subscription is suitable for clients with critical operations or high-volume usage. 3. Enterprise Subscription Agreement: Designed for large-scale organizations, this agreement offers comprehensive service level options, customized integration services, dedicated account management, and extended support and maintenance services. It ensures uninterrupted operation and a high level of customer satisfaction. 4. Government/Municipality Subscription Agreement: Harris Texas recognizes the unique needs of government agencies and municipalities and provides specific license subscription agreements tailored to their requirements. These agreements comply with government regulations and offer additional security measures and specialized technical support. In conclusion, the Harris Texas License Subscription Agreement with Service Level Options provides clients with access to cutting-edge software products, coupled with top-notch support and maintenance services. Clients can choose from various subscriptions tailored to their specific needs, ensuring a seamless integration and optimal performance.
Harris Texas License Subscription Agreement with Service Level Options: A Comprehensive Overview The Harris Texas License Subscription Agreement with Service Level Options is a legally binding contract that outlines the terms and conditions of using Harris Texas software products and services. This agreement is designed to ensure a smooth and productive working relationship between Harris Texas and its clients. Key Features: 1. License Subscription: Under this agreement, clients gain access to the licensed software products and services developed by Harris Texas. The subscription terms may vary depending on the specific software package chosen by the client. 2. Service Level Options: Harris Texas offers different service level options to provide clients with tailored support and services that meet their unique requirements. These service level options ensure prompt assistance, timely updates, and seamless operation of the licensed software. 3. Support and Maintenance: The agreement includes provisions for support and maintenance of the software. Harris Texas provides various levels of technical assistance, such as troubleshooting, bug fixes, and enhancements to ensure the software operates at its peak performance. 4. Service Level Agreements (SLAs): Service Level Agreements define the performance standards and expectations between Harris Texas and its clients. These SLAs outline response times, availability, uptime, and other critical metrics to ensure a high level of service delivery. 5. System Integration: For clients who require seamless integration of Harris Texas software with their existing systems, the agreement offers options for system integration services. This ensures that the software is seamlessly incorporated into the client's workflow and operations. Types of Harris Texas License Subscription Agreement with Service Level Options: 1. Basic Subscription Agreement: This agreement provides clients with standard access to Harris Texas software and basic service level options, including limited support and maintenance services. 2. Premium Subscription Agreement: Clients opting for this agreement receive enhanced service level options, such as prioritized support, faster response times, and extended technical assistance. This subscription is suitable for clients with critical operations or high-volume usage. 3. Enterprise Subscription Agreement: Designed for large-scale organizations, this agreement offers comprehensive service level options, customized integration services, dedicated account management, and extended support and maintenance services. It ensures uninterrupted operation and a high level of customer satisfaction. 4. Government/Municipality Subscription Agreement: Harris Texas recognizes the unique needs of government agencies and municipalities and provides specific license subscription agreements tailored to their requirements. These agreements comply with government regulations and offer additional security measures and specialized technical support. In conclusion, the Harris Texas License Subscription Agreement with Service Level Options provides clients with access to cutting-edge software products, coupled with top-notch support and maintenance services. Clients can choose from various subscriptions tailored to their specific needs, ensuring a seamless integration and optimal performance.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés.
For your convenience, the complete English version of this form is attached below the Spanish version.