Hennepin Minnesota Acuerdo de suscripción de licencia con opciones de nivel de servicio - License Subscription Agreement with Service Level Options

• Category: Tecnología - Informática e Internet
• State: Multi-State
• County: Hennepin
• Control #: US-KWP-0071
• Format: Word

Description

This form is a License Subscription Agreement with Service Level Options. The licensor grants to the licensee a license to use certain software programs and related documentation. The license pricing will be based on monthly subscription fees and the license setup fee. The licensee also acknowledges that the licensed software is highly confidential proprietary information and trade secrets of the licensor and disclosure of the information will result in serious injury to the licensor. Hennepin Minnesota License Subscription Agreement with Service Level Options is a legally binding contract between the Hennepin County government and an individual or organization that outlines the terms and conditions regarding the use and access to Hennepin County's software licenses and services. This agreement aims to ensure that both parties understand their obligations and rights concerning the use and support of software applications, digital services, and license subscriptions provided by Hennepin County. The Hennepin Minnesota License Subscription Agreement offers various service level options to cater to the diverse needs and requirements of different users and organizations. These options may include: 1. Basic Service Level Option: This option includes standard software licenses and access to basic support services. Users will receive regular updates and bug fixes for the subscribed software, ensuring a secure and stable environment to carry out their operations. 2. Enhanced Service Level Option: This level includes all the benefits of the Basic Service Level Option, but with additional premium services. Users can expect faster response times and extended support hours, enabling them to resolve any issues promptly. 3. Enterprise Service Level Option: This option is designed for large-scale organizations with complex requirements. It includes all the features of the Enhanced Service Level Option, with the addition of dedicated account managers, advanced troubleshooting support, and personalized assistance in software configuration and customization. Hennepin Minnesota License Subscription Agreement with Service Level Options addresses several key aspects, including: 1. Licensing Terms: The agreement specifies the permitted use of the subscribed software, any restricted usage, and compliance with relevant copyright and intellectual property laws. 2. Subscription Terms: It outlines the duration and renewal options for the license subscription, as well as any associated costs or fees. 3. Support Services: This section details the level of support provided by Hennepin County, including response times, available channels of communication, and issue escalation procedures. 4. Maintenance and Updates: The agreement covers regular software updates, bug fixes, and enhancement releases, ensuring users have access to the latest features, security patches, and performance improvements. 5. Termination: The conditions under which the agreement may be terminated are clearly defined, including breach of terms, non-payment, or expiration of the license subscription period. 6. Confidentiality and Data Security: Hennepin Minnesota License Subscription Agreement emphasizes the importance of safeguarding confidential information and data shared between the county and the licensee. It may include measures for data protection, data privacy, and adherence to applicable legal requirements. By offering different service level options and covering crucial aspects, the Hennepin Minnesota License Subscription Agreement aims to provide a flexible and comprehensive framework that protects the interests of both the Hennepin County government and the subscribers of its software licenses and services.

Hennepin Minnesota License Subscription Agreement with Service Level Options is a legally binding contract between the Hennepin County government and an individual or organization that outlines the terms and conditions regarding the use and access to Hennepin County's software licenses and services. This agreement aims to ensure that both parties understand their obligations and rights concerning the use and support of software applications, digital services, and license subscriptions provided by Hennepin County. The Hennepin Minnesota License Subscription Agreement offers various service level options to cater to the diverse needs and requirements of different users and organizations. These options may include: 1. Basic Service Level Option: This option includes standard software licenses and access to basic support services. Users will receive regular updates and bug fixes for the subscribed software, ensuring a secure and stable environment to carry out their operations. 2. Enhanced Service Level Option: This level includes all the benefits of the Basic Service Level Option, but with additional premium services. Users can expect faster response times and extended support hours, enabling them to resolve any issues promptly. 3. Enterprise Service Level Option: This option is designed for large-scale organizations with complex requirements. It includes all the features of the Enhanced Service Level Option, with the addition of dedicated account managers, advanced troubleshooting support, and personalized assistance in software configuration and customization. Hennepin Minnesota License Subscription Agreement with Service Level Options addresses several key aspects, including: 1. Licensing Terms: The agreement specifies the permitted use of the subscribed software, any restricted usage, and compliance with relevant copyright and intellectual property laws. 2. Subscription Terms: It outlines the duration and renewal options for the license subscription, as well as any associated costs or fees. 3. Support Services: This section details the level of support provided by Hennepin County, including response times, available channels of communication, and issue escalation procedures. 4. Maintenance and Updates: The agreement covers regular software updates, bug fixes, and enhancement releases, ensuring users have access to the latest features, security patches, and performance improvements. 5. Termination: The conditions under which the agreement may be terminated are clearly defined, including breach of terms, non-payment, or expiration of the license subscription period. 6. Confidentiality and Data Security: Hennepin Minnesota License Subscription Agreement emphasizes the importance of safeguarding confidential information and data shared between the county and the licensee. It may include measures for data protection, data privacy, and adherence to applicable legal requirements. By offering different service level options and covering crucial aspects, the Hennepin Minnesota License Subscription Agreement aims to provide a flexible and comprehensive framework that protects the interests of both the Hennepin County government and the subscribers of its software licenses and services.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.