Get Hsbc Dispute

If you make a mistake when transferring money, acting quickly can help get things sorted. HSBC customers have 36 months to make a claim, but the sooner you do it the better chance you'll have of getting the money back.

For HSBC customers, payments within the European Economic Area (EEA) will normally be credited the next working day and all other payments will normally take up to 4 working days.

Dispute debit or credit card transactions You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement.

80% of cases are resolved within 30 days of you raising your dispute, but this could change depending on the complexity. We may contact you if we need to know more about your dispute.

We'll look to refund any money stolen by fraudsters who gain access to your account, as long as you keep your security details safe. Please tell us if you notice anything unusual on your account. We'll help you to stay up-to-date with our latest security advice.

You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement. Complete all fields marked with an asterisk (*).

Ways you can dispute a transaction Phone – 1300 308 008 (+61 2 9005 8220 if calling from overseas) Branch – visit your nearest branch. Mail – complete a Cards Transactions DisputeCards Transactions Dispute This link will open in a new window Form and mail to:

When you receive your refund will depend on when the merchant's payment system submits the refund for processing. Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund.

If you make a mistake when transferring money, acting quickly can help get things sorted. HSBC customers have 36 months to make a claim, but the sooner you do it the better chance you'll have of getting the money back.

If you are entitled to a refund, we will make it within ten days of the date that we have all the information we need to make a decision.

For HSBC customers, payments within the European Economic Area (EEA) will normally be credited the next working day and all other payments will normally take up to 4 working days.

Please note, you can't stop or cancel a pending transaction. If you're still not sure about a transaction, you can go here to raise a dispute. You'll have to wait until it's been processed before disputing it.

Dispute debit or credit card transactions You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement.

This can be initiated by the cardholder, merchant, issuing bank, acquiring bank, or card association. Common reasons why payment reversals occur include: The item ended up being sold out. The customer is trying to commit fraud.

80% of cases are resolved within 30 days of you raising your dispute, but this could change depending on the complexity. We may contact you if we need to know more about your dispute.

If you're an HSBC customer, you can cancel a standing order or Direct Debit at any time online, or using the mobile app.

We'll look to refund any money stolen by fraudsters who gain access to your account, as long as you keep your security details safe. Please tell us if you notice anything unusual on your account. We'll help you to stay up-to-date with our latest security advice.

You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement. Complete all fields marked with an asterisk (*).

Ways you can dispute a transaction Phone – 1300 308 008 (+61 2 9005 8220 if calling from overseas) Branch – visit your nearest branch. Mail – complete a Cards Transactions DisputeCards Transactions Dispute This link will open in a new window Form and mail to:

If you make a mistake when transferring money, acting quickly can help get things sorted. HSBC customers have 36 months to make a claim, but the sooner you do it the better chance you'll have of getting the money back.

When you receive your refund will depend on when the merchant's payment system submits the refund for processing. Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund.

For HSBC customers, payments within the European Economic Area (EEA) will normally be credited the next working day and all other payments will normally take up to 4 working days.

If you are entitled to a refund, we will make it within ten days of the date that we have all the information we need to make a decision.

Dispute debit or credit card transactions You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement.

80% of cases are resolved within 30 days of you raising your dispute, but this could change depending on the complexity. We may contact you if we need to know more about your dispute.

Please note, you can't stop or cancel a pending transaction. If you're still not sure about a transaction, you can go here to raise a dispute. You'll have to wait until it's been processed before disputing it.

We'll look to refund any money stolen by fraudsters who gain access to your account, as long as you keep your security details safe. Please tell us if you notice anything unusual on your account. We'll help you to stay up-to-date with our latest security advice.

This can be initiated by the cardholder, merchant, issuing bank, acquiring bank, or card association. Common reasons why payment reversals occur include: The item ended up being sold out. The customer is trying to commit fraud.

If you're an HSBC customer, you can cancel a standing order or Direct Debit at any time online, or using the mobile app.

You can dispute up to 10 transactions online. If you have more transactions to dispute, please download and complete our Customer Dispute Form. If you suspect fraud, you must contact us so we can block your card and send a replacement. Complete all fields marked with an asterisk (*).

Ways you can dispute a transaction Phone – 1300 308 008 (+61 2 9005 8220 if calling from overseas) Branch – visit your nearest branch. Mail – complete a Cards Transactions DisputeCards Transactions Dispute This link will open in a new window Form and mail to:

When you receive your refund will depend on when the merchant's payment system submits the refund for processing. Most refunds typically take 5-7 business days (excluding weekends and holidays) to appear in your account once the merchant has issued the refund.

If you are entitled to a refund, we will make it within ten days of the date that we have all the information we need to make a decision.

Please note, you can't stop or cancel a pending transaction. If you're still not sure about a transaction, you can go here to raise a dispute. You'll have to wait until it's been processed before disputing it.

This can be initiated by the cardholder, merchant, issuing bank, acquiring bank, or card association. Common reasons why payment reversals occur include: The item ended up being sold out. The customer is trying to commit fraud.

If you're an HSBC customer, you can cancel a standing order or Direct Debit at any time online, or using the mobile app.