What is a switchhold?

A switch-hold means that you will not be able to buy electricity from other companies until you pay the total deferred balance. If we put a switch-hold on your account, it will be removed after your deferred balance is paid and processed.

Can I switch electric companies if I owe money in Texas?

Yes, it is possible to change electricity providers in Texas if you owe money unless there is a switch-hold in your current contract. A switch-hold is a clause within your electricity contract that bars you from switching providers until you fulfill your obligations.

How do I add someone to my TXU account?

Thank you for your feedback. It's simple. All you need is your TXU Energy MyAccount, your friend's first and last name and their email address. Just sign in to your TXU Energy MyAccount and follow the easy instructions in the Refer-a-Friend section of your Account Summary.

Is switch hold legal in Texas?

Only the TDU that serves your address can place a switch hold on your service. They are also the only ones who can remove it with the request of your electric company. In addition to back payments, they can also place a switch hold on service if they suspect someone has tampered with the meter at your address.

What does switch hold release mean?

The purpose of a Switch Hold is to ensure that the occupant responsible for paying the bills at that location takes care of any and all outstanding charges before switching to a new REP. The Switch Hold will remain in effect until the specified charges have been paid.

What is a TXU switch hold?

What is the purpose of a Switch Hold? The purpose of a Switch Hold is to ensure that the occupant takes care of any/all outstanding charges tied to a deferred payment plan or meter tampering before switching to a new Retail Electric Provider. How are Switch holds removed?

How do you get around a switch hold?

The only way to remove a switch hold is by contacting your electric company, paying your outstanding balance, or alternatively lodging a complaint with the Public Utility Commission if the switch hold was placed unjustly.

Can I transfer my TXU account to another person?

If you need to transfer the name on your electricity account, for your security, please contact us over the phone. There are many reasons you may need to change this information updating to a married name, correcting a misspelling, changing the name of the responsible party and we're happy to assist you over the phone.

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Q: How do I add someone to my TXU account?

Thank you for your feedback. It&#039;s simple. All you need is your TXU Energy MyAccount, your friend&#039;s first and last name and their email address. Just sign in to your TXU Energy MyAccount and follow the easy instructions in the Refer-a-Friend section of your Account Summary.

New Occupant Statement Note: New Occupant Statement must be accompanied by at least one of the following documents: (1) copy of Signed Lease; (2) affidavit of landlord; (3) closing documents; (4).

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