Get Health Passport Template

Claims must be submitted by provider to Molina Healthcare within 120 calendar days after the following have occurred: discharge for inpatient services or the date of service for outpatient services; and provider has been furnished with the correct name and address of the member's health maintenance organization.

There are three ways to enroll in the Passport Medicaid plan: Call Passport at (833) 576-1813, TTY 711. We'll help you enroll. Go online to .kynect.ky.gov or call Kynect at (855) 469-6328, TTY 711. Call the Department for Community Based Services (DCBS): (855) 306-8959.

Processing and payment of claims for covered services are generally made within 30 calendar days of receipt of a clean claim. For more information on claims submission and payment, please refer to the Molina provider manual.

Yes. All covered medical services and preferred generic & brand drugs are covered before you meet your deductible. This plan covers some items and services even if you haven't yet met the deductible amount. But a copayment or coinsurance may apply.

Providers must submit claims to Passport within 365 calendar days after discharge for members receiving inpatient services. Providers must submit claims to Passport within 365 calendar days after the date of service for members receiving outpatient services.

Customer service available Monday - Friday, 8 a.m. – 8 p.m. local at (844)-859-6152.

Timely Filing Claims must be received within 12 months from the date of service (DOS) or six months from the Medicare pay date whichever is longer, or within 12 months from the last Kentucky Medicaid denial.

Filing Limit Claims should be sent to Molina Healthcare within 90 days from the date of service.