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A service catalog (or catalogue), is an organized and curated collection of business and information technology services within an enterprise. Service catalogs are knowledge management tools which designate subject matter experts (SMEs) who answer questions and requests related to the listed service.

Catalog: A catalog is the main folder to organize categories and items for materials. Category: A category is a group within a catalog that contains items. Item: An item exists within a category or catalog. Items can be labeled as the following types: Part, Assembly, Other, Equipment, Subcontractor, Travel, or Labor.

A catalog item can be a good or service. If something can be ordered by itself, it is a catalog item. If something only makes sense as part of a greater whole, it is part of an item, rather than an item in and of itself. For example, a new Dell server is a catalog item, as is a new Executive Desk.

A record producer is a nice front end you can include in your Service Catalog to create records. Ask user friendly questions instead of using field labels on a standard form. A Catalog Item is a request entry form that utilizes the cart format to associate a parent request to one or more child request items.

Catalog Items and Record Producers are forms that people can fill out that will create records after being submitted where as Order guides are a way to bundle catalog items together.

A service catalog would use an execution plan or workflow to produce a request with associated Catalog Tasks and Requested Items (RITM). A catalog item should ideally be used when you want to generate a request, complete with workflow, tasks, approvals, and so on.

Nutshell, Product catalog - more aligned towards asset management. Service Catalog - to provide Service or consumer experience and aligns with Request management.

A record producer is a nice front end you can include in your Service Catalog to create records. Ask user friendly questions instead of using field labels on a standard form. A Catalog Item is a request entry form that utilizes the cart format to associate a parent request to one or more child request items.

A service catalog (or catalogue), is an organized and curated collection of business and information technology services within an enterprise. Service catalogs are knowledge management tools which designate subject matter experts (SMEs) who answer questions and requests related to the listed service.

Catalog: A catalog is the main folder to organize categories and items for materials. Category: A category is a group within a catalog that contains items. Item: An item exists within a category or catalog. Items can be labeled as the following types: Part, Assembly, Other, Equipment, Subcontractor, Travel, or Labor.

A catalog item can be a good or service. If something can be ordered by itself, it is a catalog item. If something only makes sense as part of a greater whole, it is part of an item, rather than an item in and of itself. For example, a new Dell server is a catalog item, as is a new Executive Desk.

A record producer is a nice front end you can include in your Service Catalog to create records. Ask user friendly questions instead of using field labels on a standard form. A Catalog Item is a request entry form that utilizes the cart format to associate a parent request to one or more child request items.

Catalog Items and Record Producers are forms that people can fill out that will create records after being submitted where as Order guides are a way to bundle catalog items together.

A service catalog would use an execution plan or workflow to produce a request with associated Catalog Tasks and Requested Items (RITM). A catalog item should ideally be used when you want to generate a request, complete with workflow, tasks, approvals, and so on.

Nutshell, Product catalog - more aligned towards asset management. Service Catalog - to provide Service or consumer experience and aligns with Request management.

A record producer is a nice front end you can include in your Service Catalog to create records. Ask user friendly questions instead of using field labels on a standard form. A Catalog Item is a request entry form that utilizes the cart format to associate a parent request to one or more child request items.