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Louisiana Department of State Civil Service Sample Questions for Series 8500 OFFICE SUPPORT EXAM OSE This booklet contains SAMPLE QUESTIONS ONLY. None of the questions in this booklet are actual test questions. They are samples and are not intended to cover all topics which may appear on the test. Louisiana Department of State Civil Service Sample Questions for Series 8500 OFFICE SUPPORT EXAM OSE This booklet contains SAMPLE QUESTIONS ONLY. None of the questions in this booklet are actual test questions. They are samples and are not intended to cover all topics which may appear on the test. Studying this booklet WILL NOT NECESSARILY IMPROVE YOUR TEST SCORE* July 2013 PREPARING FOR THE OFFICE SUPPORT EXAM WHAT KINDS OF QUESTIONS ARE ON THIS TEST This test measures basic abilities and skills common to clerical and administrative support jobs* The specific areas covered by the test questions are described below. PROCESSING INFORMATION AND DATA 35 QUESTIONS This part of the test is designed to assess attention to detail* The questions used to do this are based on important tasks that are performed by office and administrative support positions. One of these is a coding task. These questions will be based on information in a table or chart. You must use this information to find the correct code for describing specific sets of circumstances contained in the test questions. Physical Characteristics Codes Gender Code Height Male less than 5 0 A1 less than 100 lbs. Female 5 0 through 5 5 A2 100 through 150 lbs. 5 6 through 5 11 B1 151 through 175 lbs. 6 0 through 6 3 B2 176 through 200 lbs. greater than 6 3 C1 more than 200 lbs. What is the code for a man who is 6 1 tall and weighs 170 pounds A. B. C. D. 30 - B2 - 400 20 - B2 - 300 20 - C1 - 300 From the table in the column labeled Gender is the entry Male followed by the code 20. The height of 6 1 falls between 6 0 and 6 3 and in the column labeled Height this entry is followed by the code B2. Finally the weight of 170 pounds falls between 151 and 175 pounds. In the column labeled Weight that entry is followed by the code 300. Therefore the correct code for this question is 20 - B2 - 300 which is the answer choice indicated by the letter C for Sample Question 1. Other questions used to assess attention to detail are based on sorting and filing tasks. Arrange the following items in alphabetical order for filing Brown John Davis Paul Abbott Ray Ellis Thomas First determine the order in which the names would be correctly filed* Then by substituting the number designating each name identify the corresponding sequence of numbers from the choices provided in the question* In the example Abbott Ray numbered 3 would be filed first. Brown John numbered 1 would be filed second. Davis Paul numbered 2 would be filed third. choice indicated by the letter A for Sample Question 2. lowest to highest value. Then by substituting the number designating each of the numerical values identify the corresponding sequence of numbers from the choices provided in the question* In the example 7392 numbered 4 would be filed first.

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