Get Wv Attorney General Consumer Complaint

West Virginia has a comprehensive consumer protection law – the West Virginia Consumer Credit and Protection Act – that prohibits businesses from committing unfair or deceptive acts in consumer transactions. This law is a powerful weapon for consumers who have been the victims of abusive and fraudulent practices.

Resolving Consumer Goods Disputes Effectively And Independently. The Office of the Consumer Goods and Services Ombud (CGSO) is the consumer goods and services industry's compulsory Ombud scheme, set up in line with the Consumer Protection Act.

The law applies to the sale or lease of goods or services used for personal, family, or household purposes by prohibiting businesses from being deceitful, engaging in misrepresentations, or engaging in fraudulent acts and practices.

Consumer protection law focuses on guarding against unfair trade practices that harm buyers in the consumer marketplace. It involves statutes and regulations that seek to prevent businesses from using unfair, deceptive, or fraudulent practices in sales and similar transactions.

Individuals with questions about a complaint, or in need further assistance, are encouraged to contact the Attorney General's Office by calling our Consumer Hotline at 1-800-368-8808.

File a Consumer Complaint State of West Virginia. Office of the Attorney General Patrick Morrisey. Consumer Protection Division. 1-800-368-8808 or 304-558-8986. E-mail: consumer@wvago.gov.

§46A-6-108. An action against any person for breach of warranty or for negligence with respect to goods subject to a consumer transaction shall not of itself constitute a bar to the bringing of an action against another person.

The toll-free number is 1-800-642-8544. A customer service representative will be glad to help you. The instructions provided on this page are intended to provide general instruction only. The Commission's Rules of Practice and Procedure, 150 CSR1, contain specific provisions relating to formal complaints.